Customer Service Representative- Onsite jobs in United States
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Packard Culligan Water ยท 1 month ago

Customer Service Representative- Onsite

Packard Culligan Water is a family-owned company with nearly 80 years of experience in water treatment solutions. They are seeking a Customer Service Representative to effectively communicate products and services, address customer inquiries, and manage administrative tasks in a professional environment.

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Responsibilities

Effectively communicate our products and services to customers and schedule in-home appointments when applicable
Address general water quality concerns and inquiries
Handle payments, invoices, billing inquiries, and assist with collections
Process daily and monthly administrative tasks as assigned
Efficiently schedule deliveries and service appointments

Qualification

Communication skillsMicrosoft Office proficiencyProblem-solving abilitiesAttention to detailMulti-tasking abilityFriendly demeanorTeam player

Required

Strong communication skills, both verbal and written
Quick problem-solving abilities for addressing unique customer needs
Meticulous attention to detail to ensure accuracy
Willingness to become a water treatment expert through training
Proficiency in Microsoft Office, data entry, and documentation
Multi-tasking ability with different computer programs
Collaborative team player with a friendly demeanor

Benefits

$0 deductible medical insurance with affordable premiums!
Dental, vision, life insurance and more included in our comprehensive benefits package.
Career growth opportunities through training and development.
Competitive base pay, commission, and bi-annual employee incentives.
401k with employer match.
7 paid Holidays and a competitive PTO package.

Company

Packard Culligan Water

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Packard Culligan Water is a family-owned company with values based on relationships, unity, listening, and leading locally.

Funding

Current Stage
Late Stage

Leadership Team

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Derek Packard
President & CEO
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Brittany Farrell
Talent Acquisition Partner
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Company data provided by crunchbase