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One Workplace · 9 hours ago

Business Operations Specialist

San Francisco, CA

Full-time

Hybrid

Mid Level

$70K/yr - $85K/yr

3+ years exp

One Workplace is dedicated to redefining the contract furniture experience through smart and authentic solutions. The Business Operations Specialist will partner with the Business Operations Manager to execute the company's mission, involving day-to-day activities and larger initiatives to improve operational processes and support team members.

ConstructionInterior DesignProject Management

Responsibilities

Develop an intimate understanding of the two process from beginning to completion of projects

Understand the roles and interests of key persons from One Workplace’s central services, including Finance, Facilities, HR, IT, Order Administration, Warehouse Operations, and Studio West; collaborate with them on behalf of the two team members’ needs

Support the Business Operations Manager in forecasting and budgeting efforts

Support inter-departmental initiatives and process improvement plans within both two and One Workplace

Participate, or take ownership of some initiatives

Learn new processes and platforms that the company may be adopting, or that two may be planning to roll-out to the larger team

Be a champion for team members in developing processes & tools that support their employee engagement and well-being

Support the Business Operations Manager in receiving weekly and monthly reports, and extract information that needs to be shared with leadership or with the two team

Act as a liaison for our manufacturing and service vendor partners, to either understand or distribute informational updates, or to close the loop on project-related matters (for example: storage invoice payments)

Support the onboarding program for new hires

Maintain an understanding of the forces that help shape the business by paying close attention to clients’ needs through working with the Client Experience team, and by participating in organization and industry events

Qualification

Business acumenProcess developmentAnalytical thinkingTime managementCommunication skillsResourcefulnessJudgment/decision makingRelationship buildingSelf-starter

Required

Bachelor's degree (B.A.) from a four-year college or university desired; and three years related experience and/or training; or equivalent combination of education and experience

Strong business acumen

Extremely organized with good time management, excellent verbal skills and written communication

Must have skills to translate concepts for different audiences

Be able to often shift between analytical and big-picture thinking

Aptitude for mapping out organizational systems, and strategically establishing processes that consider the workload of others, as well as their effects on clients

Resourcefulness, especially when working with ambiguity

Excellence in developing & documenting processes, and in training employees

Competence to establish strong working relationships with a variety of people

Ability to guide team members through changes

Self-starter with a bias towards action, and the ability to anticipate needs

Complex reading and writing, basic math skills, judgement/decision making, analysis/comprehension