BILL · 1 month ago
Senior Lead, Product Operations
San Jose, California, United States
Full-time
Onsite
Senior Level, Lead/Staff
$185K/yr - $231K/yr
10+ years expBILL is a rapidly growing Fintech company focused on transforming how businesses manage their financial operations. As the Senior Lead of Product Operations, you will drive the design and scaling of a world-class execution engine, partnering with leaders across R&D and GTM to embed AI into workflows and enhance product delivery.
AppsBillingFinancial ServicesFinTechSaaS
No H1B
Responsibilities
Define and Evolve the Product & Design Operating Model
Architect the next-generation operating model for Product, Design and Product Marketing including standards, rhythms and frameworks that enable predictable and high-quality delivery
Govern and continuously improve the Product Development Lifecycle (PDLC), ensuring consistency from problem framing to launch
Drive AI-Enabled Operational Excellence
Introduce and scale AI-assisted processes that streamline execution, enhance decision quality and automate manual workflows
Identify opportunities for automation across the PDLC to improve velocity and baseline product health
Improve Execution, Visibility and Speed
Partner with Engineering to ensure rapid delivery without compromising quality
Lead critical cross-functional forums such as quarterly planning, execution reviews and Product Experience Reviews to drive alignment and resolve risks early
Establish Tools, Insights and Single Sources of Truth
Drive adoption and effective use of Productboard, Figma and other operational tools to create clarity across teams
Build scalable systems for roadmap visibility, dependency management and data-driven decision making
Qualification
Required
10+ years of experience in Product Operations, Product Management or product-focused Program Management roles
Demonstrated success building operating models, PDLC frameworks, or governance systems in a high-growth software environment
Experience leading complex cross-functional initiatives and influencing senior stakeholders across Product, Design, Engineering and Operations
Exceptional communication, systems thinking, and strategic judgment
A strong bias toward clarity, simplicity, continuous improvement and an enthusiasm for AI-enabled ways of working
A 'player-coach' mentality, with a track record of both strategic planning and hands-on execution
Preferred
Strong fluency in tools such as Productboard and Figma; experience driving tool adoption at scale is a plus
Deep understanding of B2B SaaS and the unique needs of SMB customers
Benefits
Medical, dental, vision, life and disability insurance
401(k) retirement plan
Flexible spending & health savings account
Paid holidays
Paid time off
100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
HSA & FSA accounts
Life Insurance, Long & Short-term disability coverage
Employee Assistance Program (EAP)
11+ Observed holidays and wellness days and flexible time off
Employee Stock Purchase Program with employee discounts
Wellness & Fitness initiatives
Employee recognition and referral programs
Company
BILL
BILL is a developer of financial automation software for small and midsize businesses (SMBs).
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.48BKey Investors
Barington Capital GroupStarboard ValueFranklin Templeton
2025-12-04Post Ipo Equity
2025-09-04Post Ipo Equity
2024-12-04Post Ipo Debt· $1.2B
Leadership Team
René Lacerte
CEO & Founder
Ken Moss
Chief Technology Officer
Recent News
dcm.com
2025-12-31
globalventuring.com
2025-12-11
Company data provided by crunchbase