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Prisma Health · 1 month ago

Quality Partner, Richland, FT, Day

Columbia, SC

Full-time

Onsite

Mid Level

3+ years exp

Prisma Health is dedicated to transforming healthcare for the benefit of the communities they serve. The Quality Partner role is responsible for implementing quality strategies and supporting clinical leaders in quality improvement initiatives, ensuring the integration of quality assurance practices. The position emphasizes collaboration, data analysis, and training to enhance patient and team member experiences.

Health CareHospitalMedical

Responsibilities

Responsible for implementing the Pulse clinical operating system quality strategies and best practices locally

As the subject matter expert, coaches, consults with, and supports local clinical and operational leaders in implementing quality improvement programs and initiatives that accelerate and sustain results

Supports structured programs and processes related to quality assurance and performance improvement (QAPI), accreditation and survey readiness, care variation chart reviews and OPPE/FPPE functions locally

Radically collaborates with local and system Clinical Care Experience team members and leaders to support the overall domains of outcomes for Pulse

Ensures the voice of the patient and the front-line team is central to the work and is able to provide needs assessments, gap analyses and data analytics to identify opportunities and provide instruction in best practices, continuous improvement learning and methods to drive improvement

Uses skills in leading through influence, just culture and psychological safety frameworks to help leaders develop strong learning environments in their areas to drive team member engagement in the work

Develops and implements trainings and participate in system level assignments as needed

Partners with the Clinical Care Experience team to ensure full integration and application of the Pulse clinical operating system locally

Is able to proficiently support quality assurance and performance improvement plans (QAPI), accreditation and survey readiness, care variation chart reviews and OPPE/FPPE functions locally

Is able to teach leaders in and use continuous improvement methodologies to close gaps in performance and create a seamless patient and team member experience across the continuum of care

Is competent in conducting needs assessments and gap analyses to assess priority areas and effective interventions

Effectively coaches' leaders in the implementation of best practices and strategies, adhering to performance accountability frameworks

Is highly knowledgeable about and interprets quality data to help leaders identify strengths and opportunities as well as measuring progress

Trains leaders in data interpretation and application using appropriate digital tools via Pulse Insights

Is proficient in regulatory guidelines and requirements

High degree of self-awareness with the ability to adapt to an individual's or group's needs by meeting them where they are

Strong ability to lead through influence and help leaders create teams of psychological safety and just culture as the foundation of the work

Effective in helping leaders and teams with other areas in the organization to drive improvement and engagement

Highly effective in developing and implementing training sessions at the individual and group levels

Is self-motivated, meets deadlines, and is highly reliable in keeping assigned meeting times with teams and leaders on a regular cadence

Performs other duties as assigned

Qualification

Quality improvementAccreditation readinessData analyticsContinuous improvementTraining developmentClinical certificationsSix sigma certificationsProficient computer skillsData entryTeam facilitation