Hope Services · 1 month ago
Assistant Director – IDD Programs
San Jose, CA
Full-time
Onsite
Lead/Staff, Director/Executive
$95K/yr - $105K/yr
5+ years expHope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. The Assistant Director supports the operational oversight of programs and services, ensuring quality service delivery, regulatory compliance, and staff leadership to meet agency and participant goals.
Health CareMental HealthNon Profit
Responsibilities
Provide daily oversight of services and operations, ensuring timely, high-quality support for clients
Develop and monitor systems for communication, scheduling, and service coordination
Ensure all services comply with applicable regulations, funding requirements, and agency policies
Participate in agency-wide planning efforts, including departmental budgeting, policy development, and goal implementation
Ensure programs are adequately staffed through recruitment, hiring, scheduling, and orientation of direct service staff
Supervise and train supervisory staff, promoting a culture of continuous improvement, accountability, and person-centered care
Provide leadership during periods of transition, stepping into the Director’s role as assigned
Oversee the accuracy and timeliness of billing, payroll, documentation, training records, and reports
Ensure compliance with Federal and State standards, client rights, safety, and health regulations
Serve as a mandated reporter and lead investigations as necessary
Represent the agency in external meetings and events, cultivating partnerships and promoting services
Support efforts in service expansion, strategic partnerships, and funding alignment
Assist with preparing and managing program budgets
Ensure accurate record-keeping and reporting in alignment with internal and external requirements
Lead or contribute to special projects as assigned by the Director
Other duties as assigned
Qualification
Required
Bachelor's degree in Social Services, Psychology, Rehabilitation, Public Administration, or a related field
Minimum 5 years of experience working with individuals with developmental disabilities or related populations
2+ years of progressive management or supervisory experience
Or an approved combination of education and work experience
Strong knowledge of IDD services and person-centered planning
Ability to supervise and mentor diverse teams
Ability to effectively manage competing priorities and adapt to organizational change
Familiarity with budgeting, compliance tracking, and billing processes
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite, client data management systems, and electronic documentation tools
Company
Hope Services
Hope Services was established in 1952 to improve the quality of life for people with developmental disabilities and mental health needs.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Allison Yant, MSW
Interim Chief Program Officer
Daniel Burns
Senior Partner, Human Resources
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