Evenflo Company, Inc. · 1 month ago
AR Claims Analyst
Canton, MA
Full-time
Hybrid
Entry, Mid Level
1+ years expEvenflo Company, Inc. is seeking an AR Claims Analyst to manage accounts receivables and claims processes. The role involves processing customer payments, resolving billing discrepancies, and coordinating with internal teams to ensure accurate financial records and compliance.
Manufacturing
Responsibilities
Process and post customer payments, including checks, ACH, wire transfers, and credit card transactions accurately and timely
Investigate and resolve complex billing, payment discrepancies, and claims such as unauthorized deductions, shortages, pricing errors, and customer disputes
Pull supporting documentations for deductions and coordinate with internal teams for timely resolution and approval
Process deduction clearances and proactively escalate inconsistencies or missing information to management
Coordinate with the sales team to validate deductions and ensure alignment with contract terms and promotional agreements
Attend weekly AR meetings; provide detailed status updates on aged receivables and prioritize collection efforts based on risk exposure
Prepare weekly and monthly analytical reports related to, chargebacks, deductions, aging, and collection activities to provide visibility to management
Maintain accurate records of AR activities dispute resolution progress, and communications for audit and compliance purposes
Monitor customer account balances and identify elevated risk accounts requiring immediate attention or escalation
Partner with the customer service team to support invoice reissuance, proof delivery requests, and order hold releases
Support monthly, quarterly, and year-end closing activities by reconciling AR sub-ledger to the general ledger
Assist in developing SOPs and continuous improvement initiatives for AR and claims workflows
Participate in system enhancement projects, including ERP upgrades and automation tools aimed at improving AR efficiency
Provide ad hoc financial analyses, dashboards, or metrics as required by the Accounting Manager or Finance leadership
Qualification
Required
A minimum of 1 – 5 years of experience in Account Receivables, claims, collections, or a related accounting role
Experience in working with high-volume transactions and customer account reconciliation
Strong verbal and written communication skills, with the ability to communicate effectively across departments and with customers
Advanced Proficient with MS Office Suite - specifically Excel
Strong analytical skills with high attention to detail and accuracy
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Demonstrated problem-solving skills with a proactive and solution-oriented mindset
Basic knowledge of ERP such as SAP, or similar platform is a plus
Experience with EDI
Builds Customer Loyalty– Effectively meets internal/external customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty
Manages Work– Effectively managing one's time and resources to ensure that work is completed efficiently
Stress Tolerance– Maintains focus and productivity under pressure; adapts to dynamic priorities and fast-paced environments
Work Standards– Sets high performance standards and demonstrates accountability for accuracy and results
Contributes to Team Success – Collaborates effectively across functions; supports team goals and foster a cooperative work environment
Initiates Action – Proactively identifies opportunities for improvement, takes initiative to resolve issues before escalation
Detail-Oriented – Ensure completeness and accuracy in payment application, reporting, and deduction documentation
Problem Solving – Applies analytical thinking to resolve complex claim issues and customer disputes
Communication – Clearly conveys information across teams, capable of writing professional emails and reports
Company
Evenflo Company, Inc.
The Evenflo Story For nearly a century, Evenflo has been a worldwide leader in the development of innovative infant care and juvenile products: We trace our roots back to the 1920 founding of the Pyramid Rubber Company in Ravenna, Ohio.
501-1000 employees
H1B Sponsorship
Evenflo Company, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2014-06-06Acquired
Leadership Team
Dave Taylor
Chief Executive Officer
Robert Conley
Founder
Recent News
Evenflo Company, Inc.
2025-11-18
Evenflo Company, Inc.
2025-08-29
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