Apply on Employer Site

CVS Health · 1 month ago

Lead Pharmacy Technician, Back End Purchasing/Returns

Tampa, FL

Full-time

Hybrid

Entry, Mid Level

$18.50/hr - $35.29/hr

1+ years exp

CVS Health is the nation’s leading health solutions company, and they are seeking a Lead Pharmacy Technician to support their back-end pharmacy team. The role involves coordinating inventory management activities, ensuring compliance with regulations, and delivering exceptional customer service to long-term care patients.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Helping to establish true ownership for inventory management activities at store level and provides a clear communication channel for each store

Supporting all pharmacy ordering activity

Leading store through resets (ex. Rx Planogram)

Living our purpose of “Bringing our Heart to Every Moment of Your Health” by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health

Following WeCARE workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment

Establishing ownership of inventory management activities and ensuring the pharmacy team maintains the highest level of inventory standards; Enables a consistent approach to inventory management and critical functions to maintain target inventory levels and mitigate inventory loss

Monitors outcomes of Inventory Excellence Reporting and provides clear communication around the completion of inventory activities, as permitted by law, and as directed by the pharmacy leadership team

Overseeing pharmacy ordering and coaching the pharmacy team to the highest standards of day-to-day inventory management practices, including accurately putting away medication deliveries, preparing for and participating in annual physical inventories, and completing cycle counts, returns-to-stocks, fridge organization, waiting bin inventories, etc

Contributing to positive patient experiences by Helping With Heart: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems

Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; maintaining workflow and inventory management goals; seeking opportunities to expand clinical and technical knowledge needed to better assist patients

Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business

Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security

Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification

Leading and assisting Pre-Pack, Picking, Staging, Automated Dispensing, Purchasing, Inventory, Returns/Credits, and Delivery departments toward their primary objectives

Providing regular and timely feedback on pharmacy technician performance

Partnering with pharmacy leaders on team training plans and collaborating with field training teams as needed

Assisting in orientation, training, and education programs for all controlled substances in accordance with policies, procedures, state, and federal laws

Qualification

Pharmacy Technician CertificationInventory ManagementLong-term Care ExperienceCustomer Service ExperienceCompassionate CareTeam LeadershipCommunication Skills

Required

Certification/licensed/registered pharmacy technician or as required by state law

One (1) or more years of experience as a pharmacy technician or equivalent experience

Verifiable High School Diploma or GED

Preferred

Prior experience in the long-term care industry

Prior experience in a pharmacy, retail, medical, or customer service setting

PTCB National Certification

Benefits

Affordable medical plan options

401(k) plan (including matching company contributions)

Employee stock purchase plan

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility