Buchanan Legal Professional Services · 14 hours ago
Travel Manager
Buchanan Legal Professional Services is a top international law firm seeking a Travel Manager to oversee and streamline all domestic and international travel activities for attorneys and business professionals. This role is crucial in ensuring the firm’s global travel program operates efficiently and in alignment with organizational policies.
Responsibilities
Serve as the primary point of contact for all firm travelers, addressing day-to-day travel needs, resolving service issues, and elevating the overall traveler experience
Partner with the Director of Travel to implement key initiatives and support travel requests for firm meetings and events
Manage travel services to ensure policy compliance, operational efficiency, and a high level of client satisfaction
Build strong relationships across the firm globally, collaborating with stakeholders at every level
Create and deliver training for travel arrangers and travelers, including how to use travel tools and policies effectively
Support global project rollouts involving travel technologies, platforms, and third-party vendors
Maintain a strong partnership with the firm’s travel management company to support shared objectives
Oversee travel reporting and analytics, including dashboards, spend tracking, compliance metrics, volume trends, exception reporting, budgeting, and forecasting
Collaborate cross-functionally with departments and offices worldwide
Assist with additional travel-related projects and work extended hours as needed
Qualification
Required
5+ years of progressive experience in corporate travel management in a professional services or law firm setting
Strong knowledge of global travel operations across air, hotel, and ground transportation programs
5+ years of experience developing and improving operational processes and procedures
Deep experience managing travel programs within a global organization, with strong understanding of the corporate travel industry and major travel associations (GBTA, ACTE, ISM, etc.)
Advanced proficiency in MS Office and comfort working with data, reporting, budgeting, and forecasting
High degree of professionalism, discretion, and ability to handle sensitive traveler information
Excellent communication, negotiation, and vendor management skills
Preferred
Bachelor's degree preferred
Company
Buchanan Legal Professional Services
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Funding
Current Stage
Early StageCompany data provided by crunchbase