NEOGOV · 1 month ago
CareerLink Site Administrator
CareerLink - Exton, PA
Full-time
Onsite
Mid, Senior Level
$61K/yr - $61K/yr
4+ years expNEOGOV is seeking a CareerLink Site Administrator who will direct and coordinate all functions and operations of the CareerLink site. The role involves ensuring access to workforce development services, implementing service delivery systems, and overseeing fiscal management.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Organize and direct CareerLink operations and activities to ensure that customers have access to all workforce development services and programming
Implement and maintain a service delivery system that meets the needs of job seekers and business customers and includes all state requirements. Develops and implements procedures that facilitate efficient customer flow through various levels of training services
Responsible for ensuring that PA CareerLink (PACL) services are seamlessly integrated with United Way Financial Stability Center (UWFSC) to ensure that customers receive financial stability based services and programming
Develop, and maintain a monthly schedule of job seeker services which includes a monthly calendar of events detailing workshops and recruitment events. Ensure that the appropriate room event/room scheduling for all programming within the facility
Collaborate with the business community to ensure that PACL services are meeting the needs of business customers by developing and overseeing a cross-partner business services team comprised of staff from multiple partner organizations to conduct employer outreach and to reduce and eliminate duplication of services
Establish and enforce Pennsylvania CareerLink policies and procedures that define operations such as hours of operation, data confidentiality, service delivery, proper equipment use, health and safety, office closings, and emergencies
Oversee the fiscal management of the PACL in conjunction with the Operator Consortium and local fiscal agent. This includes the development of an annual budget, gathering partner support/approval of the budget and budget reporting. Recommend budget changes based on analysis of expenditures, data trends, and service projections and explore other sources of funding for additional revenue to reduce partner costs and/or expand Pennsylvania CareerLink services
Coordinate and facilitate bi-monthly PA CareerLink Leadership Meetings involving Title I, EARN, and BWPO partners to ensure effective communication, alignment of goals, and seamless coordination of CareerLink services
Coordinate and oversee PA CareerLink marketing initiatives, including website updates, social media content, and the development of promotional materials such as flyers to highlight programs and services
Collaborate and communicate regularly with the PA CareerLink One-Stop Operator Consortium and the Deputy Director to ensure seamless coordination and access to services
Develop and maintain effective relationships with elected officials, business partners, economic developers, educators and other community leaders for the purpose of recruiting and retaining community partners that enhance PA CareerLink services
Represent PACL on various Boards and Committees
Coordinate presentations on the PACL program and services. Addresses media or public requests for labor market or workforce related information in cooperation with the local Workforce Development Board, the Labor and Industry Press Office and the Center for Workforce Information and Analysis
Coordinate bi-monthly PACL Operator Consortium meetings and PACL Partner Meetings. This includes the development of meeting agendas, recording meeting minutes and following up on resulting action items
Coordinate and supervise the activities of the CareerLink staff. Create a high performance work environment and ensure that staff are acclimated and trained in the understanding of the full range/menu of services available
Maintains a thorough knowledge of the terms of the building lease in order to ensure compliance and act as liaison to the landlord. Ensure EO/ADA compliance
In addition to maintaining the inventory, assess and ensure the adequate supply of equipment tools, materials, supplies and assistive technologies
Perform other duties, tasks and special projects, as required
Qualification
Required
Bachelor's degree from an accredited college or university, or equivalent combination of education and experience
Minimum of four years in an increasingly responsible position in workforce development
Strong leadership skills
Ability to adapt to ever-evolving initiatives and policy changes
Experience in customer service, leadership and supervision
Excellent listening skills
General understanding of human resources guidelines
Ability to multi-task and ensure programs and activities are meeting the needs of the customers
Strong time management skills
Demonstrates integrity and honesty
Strong verbal and written communication skills
Strong professional ethics
A valid driver's license and use of a personal vehicle is required
Preferred
Experience in planning, contracting direct client services, and customer service
Experience in dealing with or collaborating with government agencies
Strong knowledge of County Policy and Procedures
Professional development training in conflict resolution, leadership, team building, etc
Strong organizational and time management skills
Exhibits sound and accurate judgement
Accurate and detail-oriented
Benefits
The County of Chester offers comprehensive benefits to our employees.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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