Unbound Now · 1 month ago
CSEY Care Coordination Assistant Program Director
Houston, Texas, United States
Full-time
Hybrid
Director/ExecutiveUnbound Now is dedicated to advocating for survivors of human trafficking and is seeking a CSEY Care Coordination Assistant Program Director. This role involves overseeing the implementation of care coordination services for commercially sexually exploited youth, ensuring quality and compliance across multiple regions while engaging with various stakeholders to enhance service delivery.
Non ProfitPublic SafetyTraining
Responsibilities
Provide direct supervision, coaching, and performance evaluation for regional Care Coordinators and Care Coordination Supervisors
Ensure alignment and compliance with Unbound Now and CSTT expectations across all regional care coordination sites
Support program implementation, case consultation, and protocol fidelity across counties
Serve as acting Program Director when delegated, including representation at CSTT, DFPS, or multi-county coordination meetings
Lead the development of internal systems, workflows, and tools that enhance consistency and accountability
Facilitate statewide team meetings, trainings, and retreats to strengthen culture, alignment, and staff development
Strengthen collaboration with state, regional, and local partners (DFPS, CACs, Law Enforcement, CSEY Advocacy Agencies, Juvenile Justice, etc.)
Represent Unbound Now’s Care Coordination Program at interagency meetings, advisory councils, and conferences
Support regional Advisory Council facilitation and ensure compliance with OOG meeting cadence and documentation requirements
Promote program awareness through outreach, training, and presentation opportunities
Monitor data accuracy, documentation, and timely entry into the case management system
Analyze outcomes and assist in preparing reports, dashboards, and grant deliverables for CSTT and VOCA grants
Identify trends, gaps, and areas of improvement for training and system coordination
Support audit readiness and compliance with confidentiality, recordkeeping, and reporting standards
Facilitate onboarding, continuing education, and professional development of care coordination staff
Lead regional and statewide learning sessions on trauma-informed practices, CSE-IT implementation, and care coordination best practices
Serve as a resource and mentor for emerging leaders within the care coordination team
Attend regular meetings with the Care Coordination Program Director to review program performance and strategic priorities
Participate in leadership meetings to inform system development, policy updates, and inter-agency collaboration
Support grant compliance, monitoring, and program evaluation
Uphold Unbound Now’s mission, values, and commitment to faith-based service in all aspects of leadership
Qualification
Required
Bachelor's degree in Social Work, Psychology, Criminal Justice, or related field (Master's preferred)
Experience in child welfare, victim services, or human trafficking programs
Experience in supervisory or leadership roles
Proven ability to lead multidisciplinary collaboration and facilitate consensus
Experience with grant-funded program implementation and reporting
Proficiency in trauma-informed care, team facilitation, and stakeholder engagement
Strong leadership, communication, and organizational skills
Ability to analyze data and apply insights to program improvement
Skilled in conflict resolution, staff coaching, and team motivation
Proficient in electronic case management systems and Microsoft Office Suite
Committed to maintaining confidentiality and professional integrity
Mature Christian faith, as evidenced by participation in a local Christian church
Three references (supervisor, professional, personal)
Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check
Pass employment eligibility verification
Ability to build and maintain consensus
Excellent organizational and administrative abilities
Excellent communication and interpersonal skills
Strong public presentation skills, in person and online
Culturally competent
Ability and willingness to maintain the confidentiality of sensitive information
Ability to problem-solve and think creatively as needed
Ability to work both in highly structured and unstructured settings
Abide by Unbound Now policies at all times
Willingness to travel regionally as needed using personal vehicle, reliable vehicle, valid driver's license, and car insurance
Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process
Submit travel reimbursements daily, adhering to all travel guidelines
Submit all time sheets with hours/grant allocations timely, adhering to grant guidelines (if applicable)
Complete all Unbound required training on time
Must possess a valid driver's license and be able to operate a personal or company vehicle as needed for work-related travel
Demands the ability to respond on scene during all hours of the night
Occasional physical demands may require the ability to lift or carry loads up to 50 pounds
Frequent demands require close visual attention to detail and prolonged periods of mental concentration
Benefits
Health insurance for employee and family with premiums covered by employer
Employer-paid life insurance for employee
Option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days) with a 1-year vesting period
Dental and Vision are available at employee expense
Company
Unbound Now
We envision a world free of human trafficking.
Founded in 2012
51-200 employees
H1B Sponsorship
Unbound Now has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
Funding
Current Stage
Growth StageLeadership Team
Susan Peters
Founder, Interim CEO
Company data provided by crunchbase