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Frontify · 1 week ago

Senior Enterprise Account Manager

New York, NY

Full-time

Hybrid

Senior Level

$194K/yr - $228K/yr

6+ years exp

Frontify is a company focused on helping brands transform their digital asset management and collaboration. They are seeking a Senior Enterprise Account Manager to develop and strengthen relationships with valued enterprise customers across North America, blending strategic relationship management with commercial expertise to drive expansion.

Brand MarketingCollaborationSaaSSoftwareWeb DesignWeb Development

Responsibilities

Manage a portfolio of enterprise customers across the US, driving revenue growth

Develop strategic account plans that align customer priorities with Frontify’s platform capabilities and business objectives

Build and maintain strong relationships with key stakeholders— from operational users to C-level executives

Identify and lead expansion opportunities across business units and brands using a value-driven, consultative approach

Negotiate expansions with a focus on long-term partnership health and sustainable growth

Collaborate closely with Customer Success, Sales, Marketing, and Product teams to deliver seamless customer experiences

Share customer insights to influence Frontify’s roadmap and help evolve our enterprise account management practices

Qualification

Enterprise account managementB2B SaaS salesCustomer successCommercial acumenStrategic thinkingConsultative approachRelationship buildingCollaboration

Required

6+ years of experience in enterprise account management, customer success, or B2B SaaS sales

A proven record of success managing and expanding large, complex customer relationships within the US market

Experience working with enterprise marketing, brand, or creative technology solutions

Ability to build strong, trust-based relationships with senior stakeholders, including VP- and C-level decision-makers

Combination of strategic thinking with commercial acumen and a deep focus on customer value

Comfortable and autonomous in a specialized, high-expectation environment, taking ownership of complex workflows and driving initiatives forward with minimal oversight

Thrives in collaborative environments, partnering seamlessly with Product, Marketing, and Customer Success teams to deliver cohesive customer outcomes