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TM Associates · 1 month ago

Maintenance Lead- NE Ohio Region

Sugarcreek,OH,US

Full-time

Onsite

Mid, Senior Level

3+ years exp

TM Associates is a family-owned business dedicated to building and managing communities that meet high client expectations. The Maintenance Lead will oversee the operation and maintenance of essential building systems, ensuring efficient functionality and delivering excellent customer service to residents.

Real Estate

Responsibilities

Take the lead role in troubleshooting, making adjustments to control systems, and ensuring the daily functioning of mechanical, electrical, plumbing, irrigation, and security systems

Maintain the physical asset of the property as directed by Management with a focus on those tasks that will require advanced skills and knowledge of apartment maintenance

Respond quickly to deficiencies found in preventative maintenance inspections

Work closely with Maintenance Technicians and train them to increase their skills

Deliver excellent customer service

Respond to all maintenance requests within 24 hours

Ensure effective, professional, and timely follow-up with residents, vendors, and property management team on all maintenance services provided

Adhere to and stay current on all applicable building codes, safety standards, and fair housing laws and ensure safety standards comply with all company, local, City, State, and Federal guidelines

Follow established company policies and those outlined in the Employee Guidebook

Qualification

HVAC certificationElectrical expertisePlumbing expertisePreventative maintenanceCustomer serviceTechnical/mechanical degreeComputer skillsTeam-oriented

Required

Minimum of 3-5 years experience as a Maintenance Technician preferably in the Residential Property Management industry

Team-oriented, sociable, assertive, objective, conscientious, tolerant, with a good eye for details; working effectively in both relaxed and more formal workplaces

HVAC (CFC certification required); Electrical and Plumbing expertise and certification preferred

Requires exerting 50 to 100 pounds of force occasionally, 25 to 50 pounds of force frequently, and or 10 to 20 pounds of force constantly through pushing, pulling, and climbing activities

Must be responsible for taking calls for after-hour's emergency maintenance, including nights and weekends on a rotational basis

Ability to use a computer