Nova Southeastern University · 1 month ago
Communication Systems Operator I - 999450
Fort Lauderdale, FL
Full-time
Onsite
Entry Level
$15.75/hr - $15.75/hr
1+ years expNova Southeastern University (NSU) is a not-for-profit, independent university known for academic excellence and innovation. The role of Communication Systems Operator I involves maintaining communications support and monitoring safety and security across NSU campuses and Student Educational Centers.
EducationHigher EducationNon Profit
Responsibilities
Follows departmental guidelines on customer service to ensure quality customer service is provided to internal and external stakeholders
Promptly answers to requests consistent with Public Safety standards to ensure a timely customer service experience
Monitors and promptly responds to alarms for NSU properties and responds to ensure safety of NSU community
Conducts accurate and timely investigations using electronic resources in support of crime prevention and risk management to ensure a safe campus
Uses surveillance methods to identify suspicious activity and respond accordingly to ensure a safe NSU environment
Creates and maintains records of calls received to ensure accurate logging
Performs other duties as assigned or required
Qualification
Required
Excellent written and oral communication skills
Strong interpersonal and customer service skills
Ability to multitask
Conflict management skills
Ability to work under pressure
Ability to maintain composure and professionalism in stressful situations
Proficient knowledge of MS Office, including Word, Excel, and Outlook; data entry and typing skills; Internet research abilities
Ability to enter and verify information with accuracy
Ability to understand and follow oral and written instructions
High School Diploma or Equivalent
One (1) or more years Customer Service, Administrative, police dispatch or call center experience
Preferred
Previous dispatch center experience
Typing more than 30 words per minute
Previous surveillance control experience
Previous electronic access control experience
Previous alarm monitoring experience
Benefits
Comprehensive benefits package including tuition waiver
Retirement plan
Excellent medical and dental plans
Company
Nova Southeastern University
Nova Southeastern University is a nonprofit, independent research university offering undergraduate, graduate, and professional degrees.
1001-5000 employees
H1B Sponsorship
Nova Southeastern University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (21)
2023 (10)
2022 (16)
2021 (19)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
$4.75MKey Investors
Community Foundation of BrowardHealth Foundation of South Florida
2025-06-26Grant· $0.45M
2023-02-15Grant· $1M
2022-02-22Grant· $0.3M
Leadership Team
Marilyn Gardner
Program Professor & Education Enterprise Associate
Theoharis Theoharides
Executive Director, Center of Excellence for Neuroinflammation Research, NSU
Recent News
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