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KeHE Distributors · 1 day ago

Manager, Sales Operations

Naperville, IL

Full-time

Hybrid

Mid, Senior Level

$87K/yr - $145K/yr

5+ years exp

KeHE Distributors is a natural, organic, specialty and fresh food distributor committed to good living, good food, and good service. The Manager of Sales Operations will drive insights through sales pipeline management and analytics, acting as a trusted partner to commercial leadership while managing key performance metrics and sales processes.

AgricultureConsumer GoodsFood and BeverageHealth CareLifestyleRetail

Responsibilities

Manage key performance metrics and dashboards for the business unit, including pipeline health, forecast accuracy, and quota attainment

Provide analysis and insight to support data-driven decision-making around go-to-market strategy, resource allocation, and territory planning

Monitor and report on performance against sales goals, identifying gaps and areas for improvement

Manage and continuously evolve core sales operations processes and systems to support scalable growth and efficiency

Oversee sales forecasting and pipeline management to ensure accurate predictions of revenue and resource needs

Lead cross-functional projects that drive sales effectiveness and operational excellence for the business unit

Support the RFP process and implementation of a CRM system. Once implemented, manage the data administration within the CRM

Ensure timely communication and execution of new initiatives, processes, and reporting mechanisms

Qualification

Sales operations managementSales forecastingSales analyticsCRM managementData analysisCommunication skillsTeam collaborationProblem-solving

Required

Bachelor's degree in Finance, Analytics, Operations, or related field required

Minimum of 5 years of experience in Sales Operations, Strategy, or similar role

Minimum of 1 year of management experience

Deep understanding of core sales operations functions - including sales forecasting, pipeline management, territory design, and quota setting

Familiarity with sales performance management frameworks and sales funnel metrics

Ability to design and manage processes that scale, ensuring accuracy and consistency while remaining agile to business changes

Exceptional analytical skills with the ability to gather, structure, and analyze large data sets to derive insights

Proficiency in sales analytics and reporting; advanced Excel skills and experience building dashboards or reports (Power BI, or other analytics modules)

Experience managing data quality, sales process adherence, and building reports and dashboards in a CRM environment

Comfortable using data to make decisions and craft insightful narratives

A collaborative team player who can also take ownership of initiatives and work independently

Strong communication skills both verbal and written to communicate to all levels of the organization

Preferred

MBA or master's degree is a plus

Prior experience in distribution, CPG (consumer packaged goods), or retail distribution sectors and knowledge of how sales, supply chain, and merchandising intersect in a distribution business mode is preferred

Hands-on experience with commercial planning tools & systems

Experience managing or mentoring staff (directly or indirectly) is a plus