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The Salvation Army Great Lakes Division · 1 month ago

Administrative Assistant and Program Specialist

Lawrence, KS, 66046, United States

Full-time

Onsite

Entry Level

2+ years exp

The Salvation Army Great Lakes Division is seeking an Administrative Assistant and Program Specialist to provide administrative and program support to the Corps. The role involves managing office functions, maintaining community services, and assisting with food pantry operations.

Non-profit Organization Management

Responsibilities

Receive, screen and direct incoming phone calls; assist callers as needed

Receive and direct visitors and clients

Maintain reception area

Provide data entry, typing, and general clerical support

Process incoming and outgoing mail

Manage office support functions

Maintain program and other files as assigned

Maintain community services worker intakes and reports

Respond to requests for information and data

Manage calendar for Corps Officers

Maintain the food pantry in all areas in accordance with Kansas Food Bank and The Salvation Army food handling policies

Work with the staff and volunteers to serve clients in a friendly and courteous manner

Assist donors bringing in donations

Assist clients carrying out items

Keep communication open with all staff, supervisor, volunteers, and clients. Assisting with obtaining volunteers for food pantry, food drives, and other events

Maintain community agencies referral list and refer clients as appropriate

Maintain client files and fund balances in MAACLink database

Track volunteer work details and hours and update monthly reports

Assess needs and schedule volunteers to for all the various programs and projects

Qualification

Professional communicationComputer skillsTime managementInterpersonal skillsProblem solvingCultural sensitivityBasic office equipmentLeadership qualitiesConflict resolution

Required

High School diploma or equivalent

Two years in experience in the office field with basic secretarial knowledge or customer service experience

Professional verbal and written communication skills in standard English

Demonstrated interpersonal skills

Must have demonstrated leadership qualities and ability to work with minimal supervision

Time management skills and ability to handle multiple demands and priorities

Sound judgment and reasoning ability/skills

Problem solving and conflict resolution skills

Ability to interact positively with applicants, co-workers, other departments, and community partners

Ability to work with people of diverse racial, ethnic, and socioeconomic backgrounds in a sensitive and culturally appropriate manner

Must possess strong computer skills with ability to compile reports

Ability to operate basic office equipment including telephone, personal computer, copier, fax, and scanning equipment

Conversant in and supportive of The Salvation Army mission

Driving is required

Must possess a valid driver's license from the state of residence

Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business

Includes bending and squatting; standing for extended periods of time; walking up and down stairs multiples times daily; lifting, pulling, and pushing of materials up to 40 lbs