Elk Grove Park District · 1 month ago
Fitness Center Customer Service Staff - Part Time
Elk Grove Village, Illinois, United States
Full-time, Part-time
Onsite
New Grad, Entry Level
$16/hr - $17/hrElk Grove Park District is seeking part-time Fitness Center Customer Service Staff to provide excellent service to members and guests. The role involves selling memberships, assisting with equipment instruction, maintaining records, and ensuring cleanliness and safety in the fitness center.
CommunitiesLightingParksRecreation
Responsibilities
Maintain communication link between Fitness Center Members and Guests, Fitness Center Management Team, Facility Maintenance, Fitness Center Equipment Maintenance, and Group Exercise Instructors
Provide a high level of personalized attention to the Fitness Center members while on the floor; answering questions regarding equipment usage, memberships, promotions, Fitness Center amenities including Rejuvenation
Data entry of new household accounts including processing new and renewal memberships, updating, and maintaining information in a confidential manner
Knowledge of registration software, point of sale, and scheduling system
Maintain everyday upkeep of the Fitness Center customer service desk and exercise floor
Maintain daily desk/floor duties sheet and product inventory
Ability to handle cash, including close out and cash balancing
Knowledge of accounting procedures and corrections
Ability to demonstrate proper technique and usage of all workout equipment
Properly conduct all initial procedures for Personal Training and Pilates Reformer
In depth understanding of the Pavilion Fitness programs, promotions, and special events
Perform membership administrative tasks as assigned
Performs the job safely and in compliance with district policies, procedures, work and safety rules
Be familiar with the safe operation of all equipment
Qualification
Required
Entry-level experience
Ability to handle cash, including close out and cash balancing
Knowledge of accounting procedures and corrections
Ability to demonstrate proper technique and usage of all workout equipment
Properly conduct all initial procedures for Personal Training and Pilates Reformer
Perform membership administrative tasks as assigned
Perform the job safely and in compliance with district policies, procedures, work and safety rules
Be familiar with the safe operation of all equipment
Energetic, enthusiastic, and motivational
Enjoys contact with people
Excellent verbal communication, promotional and leadership skills
Teamwork attitude
Progressive traits: goal oriented to continuously improve
Self-Motivation /Problem Solver / Takes the initiative
Good knowledge of pertinent safety precautions
Ability to maintain positive and effective working relationships with other employees
Must be able to work nights and weekends
Report to work on time
Current CPR and AED certification
Basic knowledge with computers
Able to communicate well via written, verbal, and/or computer
Basic knowledge of proper training techniques in equipment and exercise instruction and safety standards
Must be 18 years of age or older
Preferred
Preferred customer service experience
Company
Elk Grove Park District
Elk Grove Park District provides parks and recreational opportunities.
Founded in 1966
51-200 employees
Funding
Current Stage
Growth StageRecent News
2023-04-08
Company data provided by crunchbase