Omada Health · 2 weeks ago
IT Staff Systems Engineer
United States
Full-time
Remote
Lead/Staff
$161K/yr - $201K/yr
10+ years expOmada Health is on a mission to inspire and engage people in lifelong health, one step at a time. The IT Staff Systems Engineer is a senior technical expert responsible for architecting, securing, and operating Omada’s core IT infrastructure across identity, endpoint management, networking, and enterprise SaaS platforms.
Health CareMedicalTherapeuticsWellness
Responsibilities
Architect, implement, and own the lifecycle of Omada’s core IT infrastructure—covering identity, networking, endpoint management, and key SaaS platforms such as Okta, Meraki, Palo Alto, JAMF Pro, Google Workspace, Office 365, and Tines. Ensure all systems are designed for scalability, security, reliability, and ease of operation
Continuously evaluate infrastructure workflows to identify inefficiencies and drive improvements through automation and AI-powered solutions that enhance operational resilience and reduce manual effort
Lead incident and problem management, including high-severity response, root cause analysis, trend identification, and long-term remediation. Develop and maintain runbooks, reference architectures, and operational standards that improve consistency and reliability across the environment
Serve as a senior escalation point within the infrastructure support rotation, resolving complex issues and eliminating root causes through systemic fixes and improved patterns, tooling, and documentation
Establish long-term infrastructure strategies and roadmaps that guide architectural decisions, technology investments, lifecycle plans, and sequencing of major initiatives. Lead mission-critical infrastructure projects from initial design through successful delivery, ensuring solutions meet reliability, performance, compliance, and security requirements
Own system lifecycle and cost governance, including end-of-life planning, decommissioning, capacity forecasting, SaaS and tool rationalization, and continuous optimization of licensing, consumption, and infrastructure spend
Own operational governance across infrastructure systems, including technical change management (with SOX-aligned controls), configuration standards, architecture diagrams, security baselines, and maintaining audit-ready evidence for internal and external audit partners
Partner closely with Security to define, implement, and maintain secure configuration and hardening standards across identity, endpoints, and core systems, ensuring infrastructure consistently aligns with compliance and enterprise security requirements
Develop reusable automation and infrastructure patterns—including infrastructure-as-code modules, Tines automations, and standardized workflows—that scale operational efficiency and reduce recurring toil across IT and partner teams
Partner with teams across Security, Compliance, Engineering, Care Delivery, Finance, People & Culture, and other business units to align infrastructure capabilities with organizational needs and long-term technology strategy
Collaborate with InfoSec and Compliance to ensure infrastructure systems meet HITRUST, SOC 2, HIPAA, and SOX requirements, proactively identifying risks and implementing remediation strategies
Contribute to the vendor onboarding, evaluation, and renewal process for infrastructure-owned applications, partnering with Legal, Finance, and Procurement to ensure alignment on contracts, controls, and cost efficiency
Engage with business stakeholders to understand operational needs and deliver secure, reliable, and scalable technology services that support their workflows and strategic initiatives
Partner with business units on process mapping, value-stream analysis, and workflow redesign, identifying opportunities to streamline operations, clarify ownership, and reduce friction across internal systems
Represent Infrastructure in technical governance forums, contributing architectural recommendations, dependency assessments, and operational insights that shape cross-functional planning and technology decisions
Support internal and external audits by providing evidence, strengthening controls, and ensuring infrastructure systems and processes remain audit-ready throughout the year
Partner with the IT Automation team and other cross-functional groups to design and deliver automation initiatives, providing subject matter expertise and ensuring solutions meet operational, compliance, and security standards
Collaborate with Finance, Security, and IT leadership to define and optimize technical change management processes, ensuring all infrastructure changes meet internal policies and SOX expectations
Serve as a technical advisor to partner teams, helping them adopt secure patterns, identity standards, and infrastructure best practices as they build or modify their downstream tools and workflows
Qualification
Required
10+ years of experience in Infrastructure, Systems Engineering, or IAM, with strong ownership of enterprise-grade identity, networking, and endpoint management systems
Bachelor's degree in Information Systems or related field
Deep expertise with Okta (SSO/SAML/OIDC, SCIM, MFA), JAMF Pro or similar MDM platforms, modern networking (Palo Alto, Meraki), and Google Workspace and/or O365 administration
Strong scripting/automation skills (Python, Bash, PowerShell) and hands-on experience with Infrastructure-as-Code (Terraform) and Git-based workflows
Proven ability to design, secure, and maintain scalable infrastructure in compliance-heavy environments (SOC2, HIPAA, HITRUST, or SOX)
Experience owning technical change management, release processes, lifecycle management, SaaS/tool rationalization, and cost optimization
Skilled in incident and problem management, conducting RCA, reducing recurring issues, and defining operational standards
Familiarity with monitoring and observability tooling, including defining SLIs/SLOs and building actionable alerting
Strong cross-functional communicator with a track record of partnering closely with Security, Compliance, Finance, P&C, Care Delivery, and Engineering teams
Ability to lead complex initiatives with minimal direction, operate autonomously, and influence architectural and strategic decisions
High accountability, strong documentation habits, and a mindset focused on automation, simplification, and continuous improvement
Benefits
Competitive salary with generous annual cash bonus
Equity Grants
Remote first work from home culture
Flexible vacation to help you rest, recharge, and connect with loved ones
Generous parental leave
Health, dental, and vision insurance (and above market employer contributions)
401k retirement savings plan
Lifestyle Spending Account (LSA)
Mental Health Support Solutions
Company
Omada Health
Omada Health is a digital behavioral medicine company that helps members change their mindsets to improve health and build lasting change.
501-1000 employees
H1B Sponsorship
Omada Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2023 (3)
2022 (7)
2021 (6)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$528.52MKey Investors
FidelityPerceptive AdvisorsIntermountain Ventures
2025-06-06IPO
2025-05-27Secondary Market
2023-01-01Debt Financing· $80M
Leadership Team
Sean Duffy
Co-Founder & CEO
Sunil Kayiti
Chief Technology Officer
Recent News
2026-01-06
Norwest
2025-12-30
Company data provided by crunchbase