*Call Center Operator jobs in United States
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Alert Alarm Hawaii ยท 1 month ago

*Call Center Operator

positionHonolulu, HI
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$18/hr - $18/hr

Alert Alarm Hawaii is dedicated to protecting homes, businesses, and communities by ensuring security systems are functioning properly. They are seeking a Call Center Operator to respond to security alarms, assist customers, and coordinate emergency services.

Consumer ElectronicsHardwareSecurity

Responsibilities

Notify customers of security alarms and system issues
Notify police, fire, or guard services when needed
Provide real-time security surveillance
Support customers and employees with inquiries and troubleshooting
Maintain accurate records and explore solutions to resolve problems effectively

Qualification

Customer serviceProblem-solvingCall center softwareCommunicatorTeam player

Required

Strong Communicator: Clear and professional verbal & written skills
Problem-Solver: Quick thinker with attention to detail
Reliable & Dedicated: Ability to handle high call volumes while maintaining quality service
Team Player: Committed to upholding security and customer service excellence

Preferred

Tech-Savvy: Experience with call center software or CRM systems is a plus!

Company

Alert Alarm Hawaii

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Alert Alarm Hawaii is a consumer electronics company offering residential and commercial security solutions.
dateFounded in 1962
location
Honolulu, Hawaii, USA
people-size51-200 employees
web-link
http://alertalarmhawaii.com

Funding

Current Stage
Growth Stage

Leadership Team

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Paul Sibley
CFO
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Company data provided by crunchbase