Product Manager, Social Media, Reputation, and Content jobs in United States
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Cardinal Health · 1 day ago

Product Manager, Social Media, Reputation, and Content

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$81K/yr - $104K/yr
date4+ years exp

Cardinal Health is a healthcare services and products company, and they are seeking a Product Manager for their Product & Solutions Marketing team. This role is responsible for enhancing the online presence and reputation of the Edgepark, US MED, and ADS brands through effective reputation management and social media content strategies.

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H1B Sponsor Likelynote

Responsibilities

Monitor and escalate customer reviews across digital platforms
Draft thoughtful, brand-aligned responses that address concerns, highlight positive experiences, and improve the overall customer experience
Respond to customers in a timely, professional, and empathetic manner
Escalate complex or high-impact feedback to the appropriate internal teams for resolution
Provide weekly reporting on feedback trends, response times, sentiment, and key metrics to support departmental goals
Develop monthly social media content calendars for Edgepark, US MED, and ADS brands
Collaborate with internal stakeholders to ensure alignment with marketing campaigns, brand guidelines, and seasonal priorities
Project manage creative requests in HIVE, ensuring timely delivery of assets and approvals
Leverage social media management tools to plan, schedule, publish, and track social media content performance across platforms
Monitor and engage with social media comments/messages in alignment with brand tone and service guidelines
Create and curate engaging and visually appealing social media content (text, images, short videos) in collaboration with the Sr. Manager, Product and Solutions Marketing and Creative team
Track, measure, and analyze social media performance, engagement rates, sentiment, and audience growth across all brands
Share actionable insights and recommendations to optimize content and engagement strategies

Qualification

Social media managementContent calendar managementData analysisCreative content developmentProject managementCommunication skillsBrand voice understandingOrganizational skillsAdaptability

Required

Bachelor's degree in marketing, Communications, Public Relations, or related field (or equivalent experience) preferred
4-8 years of experience in social media management, community management, or online reputation management preferred; preferably in a multi-brand or healthcare environment
Proven ability to manage content calendars and execute brand-aligned social media programs
Strong creative skills with experience in developing social content (text, infographics, short form videos)
Proficiency in social media management and monitoring tools like Sprout Social or equivalent
Experience using project management platforms such as HIVE or similar workflow systems
Ability and willingness to travel up to 15%
Excellent written and verbal communication skills with a strong grasp of brand voice
Strong project management and organizational skills, including experience with workflow/project tools like HIVE or equivalent
Ability to analyze data and translate metrics into actionable recommendations
Highly organized, detail-oriented, and adaptable to shifting priorities

Benefits

Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs

Company

Cardinal Health

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Cardinal Health is a manufacturer and distributor of medical and laboratory products.
dateFounded in 1971
location
Dublin, Ohio, USA
people-size10001+ employees
web-link
https://www.cardinalhealth.com

H1B Sponsorship

Cardinal Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (128)
2024 (116)
2023 (140)
2022 (158)
2021 (106)
2020 (142)

Funding

Current Stage
Public Company
Total Funding
$1.08B
2025-08-28Post Ipo Debt· $1B
2006-08-16Post Ipo Debt· $78M
1983-08-12IPO

Leadership Team

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Aaron Alt
Chief Financial Officer
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Tony Caprio
Executive Vice President
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Company data provided by crunchbase