Apply on Employer Site

Lynk · 1 month ago

Network and IT Support Engineer

Chantilly, VA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Lynk Global is a pioneering company in satellite direct to device technology, enabling mobile network operators to connect users to space via standard mobile devices. The Network & IT Support Engineer will design, implement, and maintain the organization's computer network infrastructure, ensuring reliability and security while providing technical support to end users.

Information TechnologyInternetInternet of ThingsTelecommunications

No H1B

U.S. Citizen Only

Responsibilities

Serve as the primary point of contact for end user technical issues

Provision hardware including laptops, printers, telephones and other equipment

Install, configure, and maintain a variety of software application and operating systems

Diagnose and repair hardware, network and software issues

Maintain wireless and wired networks

Administer Active Directory, Group Policy, Office 365, ESET and other systems

Document IT processes and maintain asset inventory

Procure hardware and software

Provide end user training

Qualification

Active DirectoryWindows 10Network protocolsOffice 365CompTia A+TCP/IPCustomer serviceExposure to CiscoAWS familiarityPowerShellProblem-solvingCommunication skillsSelf-motivated

Required

2-4 years of experience of providing end user technical support

Hands on experience with Window 10 and Mac OSX operation systems

Experience managing users and groups with Active Directory and Office 365

Experience using MDMs like ManageEngine, Intune or others

Advanced knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)

Fundamental understanding of the TCP/IP, DHCP, DNS and wireless technologies

Demonstrated ability to troubleshoot and solve problems logically

Self-motivated and able to work with limited supervision

Excellent customer service and communication skills

Exposure to Window Server 2012/2016

CompTia A+ certificate or equivalent experience

To comply with U.S. Government export control regulations (ITAR), applicants must be one of the following: (i) a U.S. citizen or national, (ii) a lawful permanent resident (green card holder), (iii) a refugee under 8 U.S.C. § 1157, or (iv) an asylee under 8 U.S.C. § 1158