Apply on Employer Site

S3 Shared Service Solutions, LLC · 1 month ago

Manager, Business Intelligence

West Virginia, United States

Full-time

Onsite

Mid, Senior Level

$104K/yr - $110K/yr

5+ years exp

S3 Shared Service Solutions, LLC is a Credit Union Service Organization that supports credit unions by enhancing their operations and delivering exceptional service. The Manager, Business Intelligence will lead the Business Intelligence team to optimize data through reporting and dashboards, while driving process improvements and team development to enhance member and employee experiences.

BankingFinancial Services

Responsibilities

Manage end-to-end enterprise level business processes i.e. conduct current state reviews, identify gaps and propose recommendations

Drive alignment and decision-making pertaining to strategic and transformation initiatives across the organization, ensuring clarity, feasibility, and measurable outcomes

Lead enterprise level business process transformation initiatives with the proven ability to assess situations

Align and understand company goals and be adept at translating strategy into execution

Coach and manage team members and project leads to ensure system changes or enhancements while considering controls and standards during design and through implementation

Lead and manage a team, including setting performance goals, providing feedback, coaching, and overall performance

Responsible for hiring and training new employees

Responsible for presenting reports, updates, and recommendations to Stakeholders and Senior Leadership

Monitor and Control team tasks including but not limited to: Oversee data to understand: Volumes, Trends, Research requests; Develop and maintain: Dashboards, Reporting, Resource Models, SLAs; Identify and establish governance of S3 data and tools

Influence, collaborate, and drive transformations across matrixed organizations

Create structured approach to projects and initiatives, while operating with speed and flexibility to deliver business impact on high priority projects

Organize and lead regular meetings, workshops, and forums to foster cross-functional collaboration and decision-making

Build a rapport along with consistent and balanced presence with stakeholders to understand and proactively mitigate risks and issues

Additional job-related projects and duties as assigned by management

Qualification

Business analyticsProcess optimizationData visualizationProject managementChange managementAnalytical skillsRisk managementCoachingStakeholder engagementMicrosoft Office proficiencyCommunication skillsTeam leadershipCollaborationAdaptability

Required

Bachelor's degree in a business-related discipline such as Business, Information Systems, Accounting/Finance, Data Analytics, or Business Transformation is preferred

5 years experience in Business analytics, understanding a variety of processes and using data to improve productivity in a streamlined manner

5 years of project, process and/or people management experience

Proven track record in managing and championing change, and implementing large scale, global transformation

Expert in problem solving and analytical skills with complimentary written and verbal communication skills

Proficiency in Microsoft Word, PowerPoint, Visio, Excel, Project, SharePoint

Ability to pivot on demand based on priority

Ability to identify and manage risks that may impact the organization, including financial, legal, and operational risks. They may be responsible for developing and implementing risk mitigation strategies

Ability to communicate effectively at all levels within the organization