HIAS Europe · 1 month ago
Asylee Outreach Project Intern
Silver Spring, MD
Internship
Onsite
InternHIAS Europe is dedicated to supporting asylum seekers and refugees, and they are seeking a Part-Time Intake and Referral Processing Intern to assist with the Asylee Outreach Project. This role involves conducting intake interviews, assessing client needs, and facilitating access to services for newly granted asylees and other eligible populations.
Non-profit Organization Management
Responsibilities
Conduct initial intake interviews with AOP-eligible clients, including asylees, victims of trafficking, SIVs and some parolees
Complete detailed assessments of needs and barriers
Ensure all required documentation, including proof of immigration status, residency verification and client consent letter, is collected, verified and securely stored in the client’s digital file
Complete and maintain accurate client intake forms and detailed case notes
Ensure interpretation services are provided to clients and translated enrollment documents are shared with clients where needed
Remain a point of contact after conducting assessments, coordinate referrals and service enrollment, and provide timely updates to clients
Track clients’ program enrollment status at resettlement agencies; inform clients and document updates
Monitor and document clients’ Initial Health Screening (IHS) appointments at community clinics and enrollment in English classes
Complete case closures when clients have been successfully enrolled in services or choose not to participate in the AOP
Maintain accurate and up-to-date client records including eligibility documentation, residency verification, consent and release of information as well as proof of service provision and referrals, ensuring confidentiality and compliance with data protection policies
Keep track of client appointments and regularly update relevant spreadsheets and databases
Support additional programmatic tasks as needed
Qualification
Required
High school diploma or equivalent required; open to all current college/grad school students or interested graduates
Proficient in Microsoft Office Suite and case management software
Self-initiated, empathetic, and motivated, with strong problem-solving skills and the ability to create and take on projects independently
Demonstrated ability to multi-task and handle multiple priorities under strict deadlines
Preferred
Previous experience in direct services, case management, intake, or a related field, particularly with immigrant or refugee populations
Knowledge of the U.S. immigration system and some understanding of various benefits and services available to refugees and asylees
Spanish fluency
Proficiency in additional languages
Company
HIAS Europe
HIAS Europe is the European HQ of HIAS, the global Jewish humanitarian organisation that supports refugees.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase