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Boston Consulting Group (BCG) · 11 hours ago

Manager - BCG Vantage, NextGen Consumer Insights

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$126K/yr - $132K/yr

4+ years exp

Boston Consulting Group (BCG) is a leading management consulting firm that partners with business and societal leaders to tackle significant challenges. The Manager will lead efforts to modernize and commercialize customer research methodologies, leveraging AI-powered tools to enhance insight generation and consulting processes.

Business DevelopmentConsultingInnovation ManagementManagement ConsultingMarketing

H1B Sponsor Likely

Responsibilities

Lead the development, refinement, and commercialization of CCI’s insights infusion offerings, especially those leveraging AI, digital qual, and large-scale customer understanding

Act as a subject matter expert and internal advisor, helping BCG case teams scope, design, and execute primary research programs that combine human and machine intelligence

Partner with CCI and commercial leaders to embed AI-powered insight generation methods across the consulting process—from early discovery through strategy development

Serve as a champion and educator for modern research methods and the insights infusion portfolio, helping expand awareness and adoption across industries and practice areas

Identify, pilot, and scale new AI-enabled tools, methodologies, and use cases—bridging cutting-edge technologies with applied strategic relevance

Contribute to marketing materials, proposals, thought leadership, and internal capability building to drive visibility and impact

Eventually grow and lead a small team of insight professionals, mentoring talent and helping scale the function

Qualification

Primary customer researchAI-powered insights toolsMixed-methods researchData translationEmerging research technologiesExcel skillsPowerPoint skillsFluency in EnglishInterpersonal skillsCommunication skills

Required

4+ years minimum, 6-10+ years of marketing research / consumer insights industry experience strongly preferred OR in lieu of industry experience, 3+ years consulting experience with focus on 'NextGen' customer insights / customer intelligence enablement programs

Demonstrated experience in primary customer research, with hands-on experience applying AI, qual-at-scale, synthetic, and/or automation tools to client challenges

Strong familiarity with emerging tools and methods (e.g., large-scale text analytics, conversational AI, digital diaries, video/sentiment mining, open-text LLM synthesis)

Demonstrated experience designing and executing mixed-methods customer research programs to address client challenges, with the ability to bridge insights across data types; Experience developing customer insight proposals / 'pitching' work to clients a plus

Experience translating data into strategic implications and commercial opportunity

Strong Excel and PowerPoint skills; experience with data tools (e.g., Alteryx, Tableau, SPSS, Q, R) is a plus

Bachelor's Degree required (advanced degree preferred)

Fluency in English required (Spanish a plus)

Outstanding interpersonal and communication skills to interact with internal and external stakeholders while working in a global collaborative team environment

Preferred

Prior exposure to sectors such as CPG, Retail, Tech/Media/Telecommunications, Financial Services, Travel & Leisure, and/or Healthcare preferred

Benefits

Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children

Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs

Dental coverage, including up to $5,000 in orthodontia benefits

Vision insurance with coverage for both glasses and contact lenses annually

Reimbursement for gym memberships and other fitness activities

Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan

Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement

Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)

Paid sick time on an as needed basis

Company

Boston Consulting Group (BCG)

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.

Founded in 1963

Boston, Massachusetts, USA

10001+ employees

http://www.bcg.com

H1B Sponsorship

Boston Consulting Group (BCG) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (617)

2024 (632)

2023 (475)

2022 (474)

2021 (423)

2020 (385)