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Four Seasons Hotels and Resorts · 3 days ago

Hualalai Villas & Homes - Villa Rental Coordinator - Casual

Kailua-Kona, HI

Part-time

Onsite

Entry Level

$29.54/hr - $29.54/hr

2+ years exp

Four Seasons Hotels and Resorts is a luxury hospitality company known for exceptional guest experiences. The Villa Rental Coordinator will manage villa and home rental reservations, ensuring that guests receive high-quality service and support throughout their stay.

HospitalityHotelLeisureRental PropertyTravel

Responsibilities

Book villa and home rental reservations and ensure exceptional rental experiences

Respond to telephone, email and web-based inquiries for villa and home rentals, including tours of prospective guests and travel agents. Coordinate transactions of guest reservations, including drafting and execution of rental agreements

Assist with the development of collateral materials for consumer distribution

Perform periodic inspections of unoccupied rental units

Maintain guest files and database for future tracking and marketing purposes

Manage inventory, front desk, reservations and accounting in property management system

Maintain reservations spreadsheets, Rental Agreements and archiving of rental records

Prepare and maintain Owner files, complete with a detailed inventory list of the furnishings in each rental residence

Assist with the preparation of financial reports as needed

Assist in providing forecasts of the rental program for operations

Work closely with the Property Managers and the Concierge to ensure the highest quality rental experience for the guest

Work closely with the Property Managers and homeowners in maintaining the rental units

Complete special projects or any other duties as requested from time to time

Qualification

Villa rental coordinationHotel reservations experienceProperty management systemWordExcelOutlookCustomer serviceVerbal communicationWritten communication