Senior Design Program Manager, Amazon Delivery Customer Experiences jobs in United States
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Amazon · 2 weeks ago

Senior Design Program Manager, Amazon Delivery Customer Experiences

Amazon is seeking a Senior Design Program Manager for its Delivery Customer Experiences team (ADX CX) to enhance operational excellence across design teams. The role involves establishing team processes, advocating for team productivity, and forging relationships with product and engineering leaders to maximize design contributions.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
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H1B Sponsor Likelynote

Responsibilities

Establish and scale team scrum ceremonies (stand-up, sprint planning, retros, etc)
Evolve, document and model team mechanisms
Compose design program PRFAQ’s, business review docs, and work-back plans
Advocate for the happiness and productivity of your designers
Forge relationships with product and engineering leaders to maximize design contributions
Protect vision and align design team goals
Captain team communications and oversee releases

Qualification

Design program managementHuman-centered designProject management toolsData analysisStakeholder management

Required

Experience understanding needs of business and end customers and translating them into right solutions
Knowledge of human-centered design process
5+ years of design program management experience

Preferred

Knowledge of project management tools and methodologies (agile to waterfall)
Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management
Experience gathering and analyzing large amounts of data and delivering continuous business improvements

Benefits

Equity
Sign-on payments
Medical
Financial
Other benefits

Company

Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.

H1B Sponsorship

Amazon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)

Funding

Current Stage
Public Company
Total Funding
$8.11B
Key Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO

Leadership Team

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Douglas J. Herrington
CEO, Worldwide Amazon Stores
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Werner Vogels
VP & CTO
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Company data provided by crunchbase