Apply on Employer Site

Lucid Motors · 1 day ago

Sr. Mobile Service Technician, San Diego

San Diego, CA

Full-time

Onsite

Mid, Senior Level

$34/hr - $46/hr

4+ years exp

Lucid Motors is a leader in luxury electric vehicles, dedicated to creating intuitive and sustainable transportation solutions. The Sr. Mobile Service Technician will be responsible for diagnosing, maintaining, and repairing electric vehicles at client locations, while working independently and as part of a team.

AutomotiveAutonomous VehiclesElectric VehicleTransportation

Responsibilities

Confidently repair electro-mechanical issues and perform diagnostics

Ability to perform advanced EV repairs at partner locations and Service Centers

Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems

Follow correct repair order documentation procedures, i.e. The Three C's

Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions

Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers

Function as a Service Advisor and perform parts department duties including ordering, returns, and inventory management

Accurately document client concerns for diagnosis and repair

Invoice and collect payment

Perform customer service duties such as answer phones, scheduling appointments (where needed), and calling customers to update them on repair status, or to follow up after repairs are completed

Review appointment schedule to plan travel time and visit duration for mobile services

Ability to travel in assigned territory and other service locations

Other duties as assigned

Qualification

ASE CertificationsHigh Voltage systemsLow Voltage systemsElectric Vehicle powertrainsMicrosoft OfficeDMS softwareEPA 609 CertificationCustomer serviceCommunication skillsOrganizational skillsTeamwork

Required

4+ years of experience as a Service Technician or Diagnosis Technician

ASE Certifications (A4, A5, A6, A7, A8, L3, L4-ADAS) – (Required)

Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains

Experience in luxury automobile repair environments

Self-sufficient, highly organized and comfortable working independently and as part of a team

Customer facing experience exhibiting excellent written and verbal communication skills

Proficient in Microsoft Office as well as learn proprietary DMS software

Ability to communicate effectively both verbally and written with Field Engineering Team pertaining vehicle preliminary diagnosis

EPA 609 Certification

Willingness to complete Lucid provided CPR training post hire

Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire