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Walman · 1 month ago

Field Management - Account Manager (Optical)

Santa Monica, CA

Full-time

Hybrid

Mid, Senior Level

$84K/yr - $140K/yr

5+ years exp

Walman is a leader in providing optical solutions to independent eye care professionals. The Account Manager (Optical Channel) is responsible for developing sales strategies and building relationships with eye care professionals to drive sales growth and ensure customer satisfaction.

Medical Device

Responsibilities

Fosters strong relationships with and provides ongoing support to existing customers resulting in loyalty and high customer sales retention

Grows sales revenue within existing customers base through purposeful consultative selling efforts

Develops new business with prospective customers

Identifies areas of improvement to consistently exceed sales quotas

Implements and monitors partnership programs with territory based customers

Uses competitive knowledge on the independent channel of trade to be able to recommend opportunities to gain market share

Liaises between Sales Force and Strategic Partners to maximize opportunities in the field

Operates as a lead point of contact for matters specific to assigned customers

Conducts trainings with customers for the purpose of maintaining consistent messaging

Collaborates on the business management of Strategic Partnerships within assigned territory

Gives presentations on enhanced practice management and market trends to doctors and opticians

Supports promotions (sell in and sell through) to customers by understanding brand and business objectives and incorporating input from Sales, Marketing, and Operations

Fosters strong relationships and provides ongoing support to key partners from both Alliance and Buying Groups, specifically ADO Practice Solutions

Ensures timely and successful delivery of solutions according to customers’ needs and objectives

Identifies and grows opportunities within territory and collaborates with sales leadership to ensure growth attainment

Qualification

Account managementSales strategy developmentB2B selling skillsOptical industry experienceData analysisMicrosoft OfficeInterpersonal skillsCommunication skillsPresentation skillsProblem-solving

Required

Bachelor's Degree

5+ years of experience working in an account management function or similar role, preferably in the optical industry

Outside sales Territory & Call Cycle Management experience

Strong interpersonal skills and high emotional intellect

Attention to details including some data analysis

Demonstrated ability to think strategically, yet deliver strong execution

Strong communication and presentation skills with the ability to interact and negotiate effectively at all levels of the organization as well as with customers

Strong initiative and sense of urgency – ability to work within the high expectation of the company, team, and vendor partners

Ability to quickly generate and initiate creative solutions to problems as they arise

Ability to solve various types of problems that may involve multiple departments within the Company

Strong computer skills; Microsoft Office – Excel, Word, PowerPoint, Outlook

Willingness to travel and ability to drive a company automobile