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Chase · 1 month ago

Product Manager II - Core Deposit Strategy

201 N Walnut St, Wilmington, DE, 19801, US

Full-time

Onsite

Mid, Senior Level

5+ years exp

Chase is one of the world’s most innovative banks, providing financial solutions to over 28 million consumers across the country. As a Product Manager II in the Core Deposit Strategy team, you will develop and lead the strategic vision for Consumer Banking’s mass market customers and deposit portfolios, focusing on enhancing customer experience and improving banking journeys.

BankingFinancial Services

Responsibilities

Act as a general manager by putting the customer at the center while managing the P&L and defining the OKRs with lens of evaluating external factors such as competitive environment, consumer trends, and regulatory environment

Expand awareness and access to our product’s value proposition across every customer touch point, utilizing programs such as Benefits Hub and Value of Chase

Lead and manage 'understand and pay my monthly service fee' customer journeys to monitor MSF related activities, improve fee transparency and customer communication an account/price linking programs

Enhance and manage our product conversation process and journeys

Oversee running the bank activities which can includes compliance/regulation standards, understanding of controls process, and managing ongoing activities such as program and price linking

Collaborate closely across various levels and functions within the organization, provide leadership to influence outcomes

Qualification

Deposit experienceProduct strategyGeneral managementAnalytical analysisCuriosityEffective communicationLeadership skillsRelationship building

Required

5 years of deposit experience (in Product Management, Finance, or Strategy)

Strong general management and leadership skills, including demonstrated success leading large organizations through significant changes

Structured thinker and effective communicator with excellent written communication and presentation skills

Curiosity type of background to identify ways we can improve customer experiences and an making data driven decisions

Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution

Expertise in defining product strategy supported by analytical analysis to identify trends and showcase relevant metrics/insights

Demonstrated ability to quickly develop effective trust-based relationships, working closely with cross functional stakeholders across the business to influence outcomes and oversee accountability without formal authority