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Intelas · 2 days ago

Imaging Service Engineer III

Cocoa Beach, FL

Full-time

Onsite

Senior Level

7+ years exp

Intelas is a company specializing in imaging services, and they are seeking an Imaging Service Engineer III. The primary responsibilities include repairing, installing, maintaining, and calibrating a variety of diagnostic imaging devices while also providing training and support to clinical departments and customers.

Hospital & Health Care

Hiring Manager

Ashley Vavrock

Responsibilities

Respond expeditiously to calls from clinical departments, and/or customers to evaluate and rectify valid operator complaints and concerns

Develops and conducts training when requested regionally and nationally

Handle difficult customer situations

Repair, install, maintain, calibrate, and inspect a diverse range of therapeutic and diagnostic imaging devices and systems, including planned maintenance and electrical safety testing. Diagnose, correct, and repair system and equipment malfunctions

Maintain an orderly and functional working environment, ensuring tools and test equipment are calibrated and are in good working order before use, and follow the 5S methodology

Participate in assigned on-call services in accordance with contractual guidelines and/or departmental policies

Conduct incident investigation, inspect and test malfunctioning equipment to determine course of malfunction, following learned procedures and manual instructions, using specialized test and analysis instruments and manufacturer’s specifications

Perform major repairs by replacing defective components, glassware and readjust components to manufacturer’s specifications using appropriate tools and measuring instruments. May require certification in order to complete repairs

Utilizes specialized knowledge and training to perform system calibrations within area of expertise. (i.e.- Rad, RF, Mammo, Nuc Med, Linear Acc, PET-CT, CT, MR, or Ultrasound)

Confers with supervisor, other Imaging Technicians, manufacturer’s representatives and equipment operators to resolve equipment related problems

Leads and mentors other ISEs on the servicing of imaging equipment and towards ensuring understanding of service, safety, and company procedures

Actively participates on national DI teams

Research and initiate orders for repair parts, working with the supervisor and/or the Technical Resource Center; demonstrate ability to effectively find second-source parts

Provide accurate and timely database management of the CMMS in accordance with our Quality Management System and related policies and procedures

Schedule and oversee third-party service as necessary

Individual will be expected to participate in huddles, meetings, seminars, training, workshops, and conferences as required

Perform other duties as assigned

Qualification

Biomedical equipment technologyDiagnostic Imaging servicingElectrical safety testingCalibration of imaging systemsCBET certificationCRES certificationCustomer service skillsTeam leadership