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Burns & McDonnell · 17 hours ago

Security & Risk Consulting Client Engagement Director - 1898 & Co.

Chicago, IL

Full-time

Onsite

Director/Executive

$235K/yr - $380K/yr

13+ years exp

Burns & McDonnell, through its subsidiary 1898 & Co., is dedicated to securing critical infrastructure and shaping industrial cybersecurity. The Client Engagement Director will manage client relationships, drive strategic conversations, and guide organizations through cybersecurity challenges, acting as a trusted advisor to deliver tailored solutions.

ArchitectureConstructionConsultingHuman Resources

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Develop and manage relationships with clients to understand their needs, manage expectations, and facilitate communication

Lead client-focused strategies and action plans for consulting services and solution offerings that drive sales

Build and maintain effective relationships with new and existing clients, customers, and contractors to develop new business opportunities

Collaborate with internal and external partners to develop and execute strategic sales plans for new and existing services

Leverage existing customer relationships inside the company to generate warm leads

Establish and maintain long-term business relationships

Follow through on quarterly financial goals by building and advancing opportunities through the sales funnel, ensuring customer satisfaction, and repeat business

Effectively present consulting services and solution offerings to prospects and existing customers virtually and in person

Lead customers through the full sales process while engaging others in the business unit to support as needed

Target specific clients and develop penetration strategies

Support quarterly strategy reviews with a data-driven approach to evaluating the market and the effectiveness of current plans

Lead the positioning of service offerings, including collaborating with partners on strategic plans, target customers, and tailored offering collateral

Lead the adaptation of value propositions, templates, and guides to support effective communication of capabilities and delivery of projects

Position for and prepare responses to RFIs and RFPs

Maintain accurate sales funnel data and achieve strategic targets

Partner with the broad sales team to position in new accounts and grow existing accounts

Drive account discovery planning activities for technology solutions in assigned accounts

Regularly review and iterate on service offerings messaging to align with customer needs and improve market penetration

Review sales and proposal processes, identifying areas to improve for existing offerings

Be a part of the culture to continuously improve in a systematic way

Maintain up-to-date product knowledge and participate in ongoing training

Communicate solution benefits effectively

Champion the value of technology innovation for customers with internal teams

Partner with internal teams to provide technical support in larger work engagements

Partner with sales and marketing groups to continue to build the business footprint

Manage and interpret customer requirements and properly set customer expectations

Support the recruitment, development, training, and retention of staff by sharing expertise and collaborating with team leaders

Assist with performance feedback and provide guidance, mentorship, and instruction to colleagues as needed

Help interpret and communicate organizational policies, purposes, and goals to staff

Promote overall QA/QC process adherence and foster a culture of continuous improvement

Other duties as assigned

Qualification

Cybersecurity expertiseClient relationship managementBusiness developmentFinancial calculation knowledgeNegotiation skillsTeam buildingTechnical supportContinuous improvementOral communication skillsWritten communication skillsCollaborationAttention to detail

Required

Bachelor's Degree in engineering, information technology, cybersecurity, finance, business, or related field from an accredited program and 13 years of relevant experience

Expert knowledge within the fields of consulting, energy, power, utilities, information technology, or cybersecurity

Expert computer skills (e.g., Microsoft Office Suite)

Must demonstrate excellent oral and written communication skills, strong interpersonal skills, and the ability to clearly and effectively present complex information to all levels of employees, management, and clients

Strong attention to detail, facilitation, team building, and collaboration

General business and financial calculation knowledge

Experience with negotiation and commercial contracting

Ability to work with existing and new clients to identify new projects, articulate to the clients our ability to perform those projects, and translate that into the sale of consulting services

Ability to perform under pressure and tight deadlines, and to be effective in on-site work environments

Preferred

Professional Registration preferred

Benefits

Employee Stock Ownership Plan (ESOP)

401(k) retirement program

Insurance and disability

Time off and wellness programs

Company

Burns & McDonnell

Glassdoor4.2

Burns & McDonnell is an engineering design firm and it provides engineering, architecture, construction, and consulting services.

Founded in 1898

Kansas City, Missouri, USA

10001+ employees

http://www.burnsmcd.com

H1B Sponsorship

Burns & McDonnell has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (96)

2024 (105)

2023 (105)

2022 (118)

2021 (62)

2020 (49)