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Thrive Pet Healthcare · 1 month ago

People Operations Business Partner

Los Angeles, CA

Full-time

Onsite

Senior Level

5+ years exp

Thrive Pet Healthcare is dedicated to fostering a positive team member experience and is looking for a People Operations Business Partner. This role involves providing strategic and tactical HR support, partnering with business leaders to enhance talent levels and align people capabilities with business objectives.

Health CareHospitalMedicalPetVeterinary

Responsibilities

Ensure depth of understanding of organizations supported, including key functions and processes

Support and work with business teams to understand current and future goals and trends that may impact workforce needs and initiatives

Proactively engage with leaders on people strategy through workforce planning, organization design, and structure to build a culture and employee experience which inspires and motivates employees

Lead appropriate talent planning activities that will identify talent, leadership development priorities, and succession plans

Assess development needs and promote a learning environment which supports on-the-job opportunities

Leverage coaching skills to assist managers through development and performance matters

Help develop, coordinate, and implement engagement initiatives, processes, and activities to help leaders foster company culture and ensure an exceptional workplace

Understand the training and development needs of the region and act as liaison of the Talent and Learning department to deliver or secure appropriate training to the region

Track and report on people metrics and other data to management and recommend programs and/or enhancements as appropriate

Translate Thrive’s priorities into strategy with business impact and work collaboratively on cross-functional teams, both as a lead and a supporting team member

Provide coaching and mentorship to regional directors, helping them strengthen leadership capabilities and team management skills

Visiting hospitals to ensure people processes and tools are being used to drive engagement and culture

Support employee relations issues and conduct investigations when needed

Partner with People Ops Director to address complex employment issues and mitigate risks

Develop and work on special and cross-functional projects as identified

Qualification

HRBP experienceHuman resources analyticsCoachingInterpersonal communicationMentoringWorkday knowledge

Required

5-7 years of experience in a HRBP or similar role, supporting a multi-level and multi-state organization. Experience in the veterinary industry ideal

Foundational understanding of human resources analytics and experience with HR systems and tools, with an ability to see the implications of actual and planned activities, contributing to leadership decisions

Strong interpersonal communication skills, including listening, influencing, educating, facilitating, and coaching all levels of leadership

Ability to build strong partnerships and work collaboratively with managers and People Operations colleagues

Resourceful, inventive, self-motivated, and able to lead independently

Ability to coach, mentor, and advise where appropriate to help managers and team members grow and develop in alignment with business and personal goals

Impeccable judgment and ability to balance the needs of the company and the employee experience, while navigating multiple stakeholders

Flexible and adaptable based on changing needs and priorities of the organization

Ability to rapidly mobilize and manage internal and external resources to mitigate risks to Thrive