Hippocratic AI · 1 week ago
Director of HR Operations
Palo Alto, CA
Full-time
Onsite
Director/Executive
7+ years expHippocratic AI is the leading generative AI company in healthcare, focused on transforming patient outcomes with a safety-first approach. The Director of HR Operations will oversee the People tech stack, manage compliance and policies, and enhance employee experience while ensuring operational excellence during the company's rapid growth.
Artificial Intelligence (AI)Foundational AIGenerative AIHealth CareInformation Technology
Responsibilities
Fully own and administer the People tech stack (e.g., HRIS such as Rippling), ensuring workflows, automations, integrations, data integrity, and reporting are reliable and scalable
Design processes that feel intuitive, reduce friction, and give every employee confidence that things “just work.”
Manage the full employee lifecycle: onboarding, internal transitions, performance changes, promotions, and offboarding
Maintain confidential employee records and ensure data accuracy and compliance for reporting and audits
Supervise and mentor any HR or People Ops staff — providing leadership, coaching, and development for the HR team
Your work will help reinforce a culture of clarity, organization, and operational excellence across the entire company
Ensure organizational compliance with all relevant federal, state, and local labor laws, regulations, and employment standards — particularly critical as the company grows and operates across states
Own the employee handbook, develop and maintain HR policies and procedures. Update policies as laws change or the company's needs evolve
Oversee regulatory filings, audits, and HR-related reporting requirements
Manage benefits administration, compensation workflows, payroll coordination, and rewards programs. Ensure accuracy, consistency, and confidentiality to build trust across the organization
Use market data and internal analytics to design competitive compensation and benefits plans
Serve as a trusted, empathetic point of contact for employees — mediating disputes, supporting performance management, advising on disciplinary actions, and fostering an environment of fairness and openness
Build self-service resources, documentation, and tools so employees feel empowered and supported
Collaborate with Finance on headcount planning, budgets, compensation, and growth forecasting
Work with leadership to align People strategy with business goals, growth trajectories, and scaling plans
Spot bottlenecks early, propose solutions, and introduce automations that let us scale fast while staying aligned to our core values
Your work will directly influence how we grow, how we collaborate, and how we maintain a high-performance culture during hypergrowth
Maintain accurate HR reporting (headcount, turnover, compensation, benefits, compliance metrics, demographics, trends)
Leverage data analytics to inform strategy, detect potential issues (e.g., turnover risk, engagement gaps), and drive continuous improvement in People operations
Qualification
Required
7+ years in People/HR Operations with at least 2+ years in leadership roles, with meaningful experience in fast-paced, high-growth startups
Bachelor's degree in Human Resources, Business Administration, or a related field (advanced degree preferred)
Experience in regulated industries (healthcare, AI, biotech, fintech)
Deep functional knowledge across HR sub-functions: HR operations, total rewards, performance & talent management, compliance, HRIS, employee relations
Strong expertise with HRIS/People systems, especially Rippling — ability to design workflows, manage integrations, handle automations, and maintain data integrity
A deeply hands-on approach—you love rolling up your sleeves and building clean, reliable processes
Strong foundation in multi-state employment (including hourly workforce), labor laws, and regulatory compliance
Demonstrated ability to build scalable People Ops infrastructure in environments that change weekly
High EQ and impeccable judgment—trusted with sensitive information and complex situations
Analytical mindset with strength in data, reporting, accuracy, and quality
A calm, steady presence under pressure and change
Onsite availability in Palo Alto, 5 days/week
A passion for creating a positive culture through operational excellence
Preferred
Experience partnering closely with Finance on headcount, compensation, and planning
Experience with global expansion or international HR operations
Background in companies scaling from early-stage (Series C and beyond) through hypergrowth
Company
Hippocratic AI
Hippocratic AI is a healthcare technology company that develops safety-focused large-language models for medical applications.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$402MKey Investors
AvenirKleiner PerkinsNVentures
2025-11-03Series C· $126M
2025-01-09Series B· $141M
2024-09-19Series A· $17M
Leadership Team
Alex Miller
Co-Founder
Amy McCarthy
Chief Nursing Officer
Recent News
MedCity News
2026-01-17
2026-01-16
2026-01-15
Company data provided by crunchbase