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Auction Edge, Inc. · 1 month ago

IBM Series System Engineering Supervisor

Franklin, TN

Full-time

Hybrid

Senior Level

$115K/yr - $120K/yr

6+ years exp

Auction Edge is the automotive remarketing industry’s leading provider of technology and services to independent auctions, dealers, and corporate remarketers. They are currently seeking an IBM iSeries System Engineering Supervisor responsible for the overall health and maintenance of auction IBM i servers and internal servers, managing relationships with IBM and overseeing a small team for server management.

AutomotiveE-CommerceInformation TechnologyInternetMarketplace

Growth Opportunities

No H1B

Responsibilities

Serve as the subject matter expert for IBM i (formerly AS/400) systems, driving hardware/software recommendations and strategic planning

Manage the full lifecycle of over 100 IBM i installations, including deployment, configuration, performance monitoring, and necessary hardware/OS upgrades, patches, and security enhancements

Conduct monthly hardware integrity checks and ensure proper server backups across all auction locations

Lead and manage a small team responsible for the day-to-day setup, configuration, and pre-loading of new IBM servers

Oversee server procurement, ordering, tracking, delivery logistics (including returns), and adherence to IBM discount program guidelines

Coordinate projects, provide visibility to stakeholders, and align project priorities with other teams

Provide expert troubleshooting, guidance, and problem resolution for IBM i systems, peripherals (printers, terminals), and internal staff/auction requests

Diagnose system issues (hardware, software, user error), involving vendors (IBM) or internal support as needed

Develop, maintain, and implement business continuity and disaster recovery plans (DR/BCP), including supporting data replication to the hot site server

Maintain system security and integrity by testing software, managing secure communications (e.g., FTP with Digital Certificates via DCM), and preventing software piracy via license key management

Ensure compliance with SOX and SSAE16 Type 2 by writing and maintaining required procedures and assisting with audits

Provide backup support for other hardware department functions, including firewall, phone system, network, handheld devices, and general equipment orders

Support various web solutions running on the IBM i platform, including Open PHP and Apache Web Server

Document all procedures and processes to ensure operational continuity, and conduct system assurance meetings for all upgrades and migrations

Work weekends and nights as required for system migrations, installs, and critical support needs

Other duties as assigned

Qualification

IBM i OS expertiseIBM i hardware supportIBM Control Language (CL)Disaster Recovery PlanningNetwork connectivity knowledgeTeam managementOperational documentationTechnical Sales certificationCommunication skillsProblem-solving skillsCollaboration skills

Required

6+ years of relevant experience in a systems engineering or related infrastructure role

2+ years of team management or supervisory experience or other relevant experience

Bachelor's degree in Computer Science, Information Systems, or equivalent experience

Expert-level knowledge of IBM i OS, work management, and system performance components

Proficiency in installing, configuring, and supporting IBM i hardware (including making hardware modifications, disk/memory upgrades, and system migrations)

Strong understanding of IBM i security (user profiles) and operations (work management, backups)

Ability to program in IBM Control Language (CL) to automate functions like startup, save/restores, and backups

Working knowledge of network connectivity components, including TCP/IP communications over Ethernet LAN/WAN and secure protocols like Telnet and FTP over SSL

Proven ability to troubleshoot complex hardware and software problems through analysis and resolution planning

Excellent written and oral communication skills and the ability to effectively collaborate across teams