Candescent · 4 hours ago
Sr Support Analyst
United States
Full-time
Remote
Senior LevelCandescent is the leading cloud-based digital banking solutions provider for financial institutions, transforming digital banking with intelligent solutions. The Senior Support Analyst is responsible for providing high-quality technical support to clients, ensuring a deep understanding of customer environments and delivering effective solutions.
BankingFinancial ServicesSaaS
Responsibilities
Providing client centric, highly responsive, and high-quality technical support for Candescent software products
Delivering effective technical client support to our growing client base
Delivering solutions to both technical and non-technical end users
Working with specific customers to have a deep understanding of the customer’s environment and functionality
Qualification
Required
Passionate in creating delighted clients
Responsible for providing client centric, highly responsive, and high-quality technical support for Candescent software products
Delivers effective technical client support to our growing client base
Delivers solutions to both technical and non-technical end users
Generally assigned to work with specific customers to have a deep understanding of the customer's environment and functionality
Company
Candescent
Candescent is a digital banking platform that offers online banking, account openings, and digital transaction services.
Founded in 2024
1001-5000 employees
H1B Sponsorship
Candescent has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
Funding
Current Stage
Late StageLeadership Team
Donald Chesnut
Chief Design Officer
Gareth Gaston
Chief Product Officer
Recent News
Company data provided by crunchbase