Academy Sports + Outdoors · 2 weeks ago
Engineer Monitoring Systems
Katy, TX
Full-time
Onsite
Senior Level
5+ years expAcademy Sports + Outdoors is committed to creating a workplace environment that values hard work, commitment, and growth. The Engineer of Monitoring Systems is responsible for the architecture, administration, and continuous improvement of monitoring and observability platforms to ensure visibility across the technology stack supporting e-commerce and retail operations.
E-CommerceSports
Responsibilities
Serve as the subject matter expert (SME) for our core monitoring platforms, including Splunk, Dynatrace, and SolarWinds
Design, implement, and maintain the health, performance, and security of monitoring tool infrastructure across cloud and on-premises environments
Architect and deploy advanced alerting, correlation, and notification strategies to enable proactive incident response and root cause analysis (RCA)
Develop specialized dashboards and monitoring protocols for our high-traffic e-commerce platform and thousands of retail POS/network devices
Drive initiatives to integrate monitoring tools and consolidate data streams, reducing complexity and increasing operational efficiency
Manage tool licensing, capacity planning, and platform upgrades while ensuring systems adhere to internal security and compliance standards
Track potential security vulnerabilities, identify & remediate, adhering to organizational security standards
Create and maintain comprehensive platform documentation, runbooks, and provide advanced training and support to application and operations teams
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
5+ years of hands-on, enterprise-level experience administering major monitoring platforms (Splunk, Dynatrace, SolarWinds)
Proven experience in a large-scale retail, e-commerce, or high-transaction environment is highly desirable
Working knowledge of operating systems, which include, but are not limited to, Microsoft Windows, RedHat & Ubuntu Linux
Working knowledge of databases, networking, virtualization, and server hardware concepts
Working knowledge of application technologies, which include, but are not limited to: Java, .NET, IIS, WebSphere, middleware
Expert knowledge of Splunk administration with multi-instance cluster deployments and advanced query language (SPL), DBConnect, IT Service Intelligence, and custom Apps
Deep hands-on experience with Dynatrace (SaaS or Managed) for Application Performance Monitoring (APM), Real User Monitoring (RUM), and Synthetic Monitoring, Custom service monitoring, custom Notebooks, build Workflows, Grail
Proficiency in managing and configuring SolarWinds modules (e.g., NPM, SAM, NCM, DPA) for network and server, database performance, and capacity management
Strong understanding of IT infrastructure domains (e.g., cloud networking, virtualization, Windows/Linux OS, database management & security vulnerability management)
Scripting proficiency (Python, PowerShell, or Bash) for automation with API & SNMP integration tasks
Acceptable level of hearing and vision to perform job duties
Adhere to company work hours, policies, procedures, and rules governing professional staff behavior
Regular office attendance is required
Preferred
Relevant industry certifications (e.g., Splunk Certified Admin, Dynatrace Associate/Professional, Cisco/AWS/GCP certifications) are a strong plus
Experience with offshore teams preferred
Company
Academy Sports + Outdoors
At Academy Sports + Outdoors, we believe in the power of fun. And we believe in helping our customers have more of it.
10001+ employees
H1B Sponsorship
Academy Sports + Outdoors has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (19)
2023 (28)
2022 (31)
2021 (12)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-10-01IPO
2011-05-31Acquired
Leadership Team
Steven Lawrence
Chief Executive Officer
Carl Ford
EVP, Chief Financial Officer
Recent News
2026-01-06
2025-12-09
Company data provided by crunchbase