System Search · 2 months ago
Commercial Lines Customer Service Representative
Greater Wilmington Area
Full-time
Onsite
Entry, Mid LevelSystem Search is currently recruiting experienced Commercial Lines Customer Service Representatives in multiple North Carolina locations. The role involves assisting producers with client relationships, processing insurance documents, and providing guidance on coverage and contractual requirements to ensure client satisfaction.
EmploymentHuman ResourcesRecruitingStaffing Agency
Responsibilities
Assists Producers in management of client relationships and strategically assists with technical and complex insurance needs to ensure a high level of client retention
Processes Endorsements, Renewals, and Certificates of Insurance as well as marketing accounts to carriers
Serves as main point of contact for the client. Addresses client questions, provides guidance on appropriate coverage changes and/or contractual requirements, educates client on exclusions and exposures
Assists with the strategic design of insurance plans for clients with little to no supervision
Stays abreast of industry information, new products, legislation, coverage and technology to continuously improve knowledge, performance and services to clients
Handles all Office Bills
Qualification
Required
Entry level to intermediate knowledge of insurance markets, products, services, insurance ratings, and underwriting procedures
Preferred
Commercial Lines experience preferred
Insurance Designations a plus
Company
System Search
System Search provides insurance policy research, lost policy searches, and claims/underwriting file retrieval services.
Founded in 1983
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase