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NovaTech Automation · 1 month ago

Sales Application Engineer - Electrical Utility Automation

Lenexa, KS

Full-time

Hybrid

Mid Level

4+ years exp

NovaTech Automation is a company that specializes in automation solutions for electric utilities, and they are seeking a Sales Application Engineer to support their sales and marketing efforts. This role involves providing technical expertise and customer engagement to help utilities understand and deploy NovaTech solutions, with a focus on electric utility automation.

CRMEnterprise Resource Planning (ERP)

Work & Life Balance

Responsibilities

Understand the capability and application of NovaTech products including Orion, Bitronics, Kronos, and Hermes

Review product and application documentation to support proposals, demonstrations, and customer needs

Provide technical guidance to customers regarding integration, configuration, and troubleshooting

Support field sales teams with product demonstrations, presentations, and trade show participation

Collaborate on RFIs/RFPs by providing technical responses, pricing support, and application guidance

Deliver technical content for marketing materials, proposals, and customer system designs

Consult with customers on technical issues related to substation automation, communication protocols, and utility OT systems

Develop and deliver customer training focused on NovaTech products, system integration, and best practices

Address customer questions through live chat, testing, troubleshooting, and field‑based interactions

Work closely with Engineering, Product Management, and Marketing to ensure accurate and aligned messaging

Provide feedback from the field to support product development and continuous improvement

Represent NovaTech’s core values—Service, Innovation, Integrity, and Teamwork—in all customer interactions

Qualification

Electric utility automationSCADA/RTU integrationIED configurationDNP3PythonLinux systemsSubstation architectureCustomer engagementProblem-solvingInterpersonal skills

Required

Bachelor's degree in engineering, Information Technology, Computer Science, or equivalent experience

Minimum four years' experience of electric utility automation, substation engineering, SCADA/RTU integration, OT networking, or protection & control systems

Strong analytical, diagnostic, and system-level problem-solving abilities. Ability to communicate complex concepts clearly to technical and non‑technical audiences

Demonstrated customer‑first mindset with strong interpersonal skills

Hands-on experience configuring, testing, or commissioning IEDs (RTUs, relays, automation controllers, meters) in utility environment. Strong knowledge of SCADA protocols such as DNP3, Modbus, and IEC‑61850

Understanding of substation architecture, networking, and communications

Programming experience in Lua, Python, or C/C++

Knowledge of Linux systems

Familiarity with OT, protection & control, microgrid systems, renewable energy, or energy management

Familiarity with IT security best practices

Experience managing RADIUS systems for identity management

Working knowledge of databases