C&F Finance Company · 1 month ago
Dealer Relationship Manager - Internal - FIN
Henrico, VA
Full-time
Hybrid
Mid Level
3+ years expC&F Finance Company is a leading provider of Indirect financing for retail customers through an extensive network of dealers. The Dealer Relationship Manager is responsible for prospecting, developing, and maintaining dealer relationships while expanding the dealer market base, playing a critical role in the company's growth and revenue.
Financial Services
Responsibilities
Responsible for volume, producing dealers, dealer efficiencies and continued growth of assigned marketing area
Prospect, develop and maintain strong dealer relationships through field and phone marketing. Analyze prospective dealerships to identify if a successful relationship is possible using information obtained during dealer assessment
Develop daily schedules to ensure all preferred dealers are marketed weekly and non–preferred dealers are visited as necessary
Identify non-producing dealers and prioritize them when completing daily marketing schedule
Familiar with Dealertrack and RouteOne econtracting
Review and analyze weekly reports to maintain satisfactory yield and application efficiencies in each reporting market. Daily and Weekly action plans must be put in place to address areas where improvement is needed
Education of all dealers on an ongoing basis regarding company underwriting guidelines (to ensure proper application flow), policies and procedures, while building relationships with all key dealer personnel
Follow up on all approvals immediately with dealers and communicate with the Sales Finance Representative to negotiate and close the sale. Continue follow up daily with the dealer(s) until final status is determined
Follow up with dealers on all confirmed contracts to ensure receipt by C&F
Generate and implement ideas for marketing, sales and/or promotions to assist in dealer production
Remain informed on all industry related trends and each assigned market’s competitive environment
Must be able to work a flexible schedule to include weeknights, weekends and holidays as business and volume objectives dictate
From time to time, assistance with lien perfection
Adhere to all C&F policies and procedures as well as complying with all regulations and applicable laws
Qualification
Required
Minimum of three years or more of experience in the sales finance industry or related industry experience which consists of sales, credit, funding or collections
Experience and a level of proficiency with Microsoft Office and Excel
Proficient computer skills and typing skills
Excellent communication, interpersonal, organizational, math, and PC skills
Strong rapport-building, decision-making, and problem-solving skills
Strong attention to detail
Highly motivated and energetic
Excellent analytical, organizational and intuitive skills
Ability to create and deliver/facilitate sales presentations to individuals or large groups
Excellent verbal and written communication skills for contact with dealer, customers and co-workers
Team player who works cooperatively with peers, co-workers, supervisors and other departments
Ability to communicate easily with all levels of management both internally with C&F and externally with dealer customers
Excellent listener with the ability to use sound, independent judgment while interacting with a diverse group of constituents
Ability to work independently and deal with ambiguous situations and issues that arise during the sales process
Ability to evaluate and make consistent, quality decisions that represent the company's best interests
Proven history of developing and maintaining productive dealer relationships
Must possess and maintain a valid driver's license
Preferred
Experience in subprime sales finance
Bachelor's degree or equivalent
Benefits
Monthly Cell phone allowance
Company provided laptop
Company provides live underwriters and same day funding
Excellent benefits package that includes comprehensive medical/dental/vison, STD, LTD, life, 401(k) match, student loan paydown program, legal resources, pet insurance and 3 weeks’ vacation to start.
Company
C&F Finance Company
C&F Finance Company operates as a leading provider in the indirect lending industry, specializing in automobile, marine, and RV loans across multiple states in the U.S.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Shawn Moore
Executive Vice President and Chief Credit Officer
Company data provided by crunchbase