Change Leadership Delivery Team Lead jobs in United States
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Cyclotron, Inc. · 1 month ago

Change Leadership Delivery Team Lead

Cyclotron, Inc. is looking for a Change Leadership Team Lead to help their delivery consultants navigate change for clients. The role involves people management and delivery oversight while providing change leadership expertise and ensuring project coordination and alignment.

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Responsibilities

People Management 40% – happy team members
• Team calls, 1:1’s, performance reviews & addressing performance issues, hiring including scheduling and conducting interviews and working with People Ops on offers, onboarding new hires (pairing up with buddies), partnering with future additional team leads
• Development: Identify training needs and opportunities for team members to enhance their skills and professional growth
• Admin tasks: PTO requests and ensuring project coverage, expense approvals, timesheet approvals, ensuring capacity plan’s delivery time entries are up to date, staffing projects
Delivery Oversight 30% – minimize delivery escalations & standardize delivery quality
• Partner with the Change Leadership’s content strategist to ensure Project Blueprints serve the needs of the delivery consultants; ensure project delivery standards align to the defined Project Blueprints
• Partner with the Client Solutions team to ensure standard SOWs are in alignment with delivery
• As needed - Identify potential risks in project delivery & develop mitigation actions to minimize impact; Resolve project escalations and attend project status calls
Change Leadership project delivery 30% – delivery quality project work
• Discovery & Design:
• Conduct change impact assessments, summarize results, and build detailed strategies and plans based on the assessment outcomes
• Conduct stakeholder interviews, summarize results, develop, and execute action plan based on outcomes
• Develop:
• Develop plans: change leadership strategies and plans & stakeholder engagement / communication plans
• Develop corresponding materials: communications per established plan & training content including user guides, job aids, videos or other support resources, as applicable; Drive the definition, collection and summary of adoption metrics for projects, if applicable; Establish and maintain a change network, if applicable
• Deliver:
• Facilitate Instructor-Led Training sessions
• Work closely with your client partner(s) to execute change leadership plans, including communication distribution and training delivery
• Coach and support leaders within the project on their role as a change sponsor, if needed
• Engage and align key stakeholders to change leadership plan to ensure adoption of changes
• Identify and evaluate potential change resistance and develop/execute mitigation actions

Qualification

Change leadership expertiseChange management certificationTeam managementStakeholder engagementChange management methodologiesInterpersonal skillsCommunication skillsBig 4 consulting experienceIT/Microsoft environmentsTraining content developmentAdaptabilitySelf-starter

Required

Demonstrated leadership skills with the ability to manage, motivate, and develop a team
Strong interpersonal and communication skills; able to build relationships and influence stakeholders at all levels
Proven experience leading large-scale change efforts, developing and executing effective change leadership plans, and driving business outcomes
Solid understanding of change leadership methodologies, best practices, and experience with IT/Microsoft environments
Skilled at developing and delivering clear, tailored communications and training content for diverse audiences
Organized, strategic, and adaptable—able to plan, execute, and adjust change activities quickly as needed
Self-starter who thrives in dynamic, collaborative environments and learns new processes independently

Preferred

Big 4 consulting experience preferred
Change management certification or designation a plus

Company

Cyclotron, Inc.

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We’re Cyclotron. We want to welcome you to the new world of an action-oriented, modern technology consultancy.

Funding

Current Stage
Growth Stage

Leadership Team

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Amber Bahl
Founder & CEO
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Steve Ellson
Senior Vice President of Sales
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Company data provided by crunchbase