Library Operations Coordinator jobs in United States
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University of the Pacific · 1 month ago

Library Operations Coordinator

University of the Pacific is a higher education institution seeking a Library Operations Coordinator to oversee the daily operations of the Sacramento Campus & Law Library. The role involves supervising student employees, managing library services, and collaborating with campus partners to enhance the academic experience for students.

Higher Education
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Culture & Values
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Responsibilities

Ensures smooth daily operations as well as friendly and timely delivery of library services, spaces, and resources, for the Sacramento Campus & Law Library, which includes the circulation desk, circulation processes, user accounts, stacks support and ancillary projects
Supervises the circulation desk and the student employee team, including hiring, onboarding, training, determining workloads, delegating responsibilities, providing direction, coaching, mentoring, and evaluating job performance
Collaborates with law library management and Stockton library administration in the implementation and enforcement of library policies for the Pacific community and authorized guest library users, ensuring effective communication with library staff and campus partners
Serves as the library liaison for scheduling library tours, classes and meetings, and special events, such as homecoming, new student orientation, convocation, and graduation
Engages with user experience design practices by intentionally gathering input from the Pacific community, continually improving library services and policies, while promoting a culture of equity and inclusion
Liaises and collaborates with campus partners including but not limited to academic support services providers, student life, technology services, and campus police
Ensures proper working order of the library facilities, equipment and other resources; submits work orders as appropriate and works directly with Physical Plant as needed
Ensures the security of Library users by enforcing and monitoring security procedures and building access policies
Manages the University Libraries’ social media presence by creating engaging content that promotes library resources and events while fostering community interaction
Meets and collaborates regularly with the librarian and library services team on diverse projects to strengthen academic programs and enhance the quality of library services
Performs miscellaneous duties as assigned or requested

Qualification

Bachelor's DegreeLibrary experienceCustomer service managementSupervisory skillsSocial media managementAnalytical skillsCulturally responsive practicesInterpersonal skillsProblem solving skills

Required

Bachelor's Degree
Two (2) years of experience working in a university or collegiate service-oriented environment

Preferred

One (1) year experience working in a library
One (1) year experience managing a customer service-oriented environment
One (1) year experience hiring, training, and supervising staff, students, or volunteers
Strong management, supervisory and organizational leadership skills
Ability to train, manage, and motivate employees; to assign work and supervise performance
Ability to coach employees in improving performance and establishing and attaining professional and organizational goals
Working knowledge of online systems and software utilized in academic library setting
Ability to analyze statistics and interpret data to make sound recommendations
Strong interpersonal and communication skills, both verbal and written
Strong analytical, problem solving, and customer service skills
Working knowledge and understanding of library circulation operations and policies
Experience managing social media accounts and creating engaging content
Ability to engage and integrate culturally responsive practices and knowledge in their work
Experience and sensitivity in working with people of diverse backgrounds and cultures
Demonstrated experience in advancing social justice, equity, and inclusion in a university setting
Ability to engage and integrate culturally responsive practices and knowledge in their work

Company

University of the Pacific

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University of the Pacific is a highly-ranked national university providing personal, student-centered liberal arts.

Funding

Current Stage
Late Stage

Leadership Team

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Wesley Yourth
Deputy Director of Athletics - Chief Operating Officer
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Cari Keller
Director of HR Partner Services
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Company data provided by crunchbase