Apply on Employer Site

HUB International · 1 month ago

Client Service Associate, Employee Benefits

Diamond Bar, CA

Full-time

Onsite

Entry Level

$23/hr - $26.50/hr

1+ years exp

HUB International is a leading insurance advisory firm dedicated to providing tailored solutions for businesses and individuals. The Client Service Associate plays a crucial role in managing day-to-day client relationships and ensuring effective account management for employee benefits clients.

Financial ServicesInsuranceInsurTechRisk Management

Responsibilities

Assist the Account Management team with all aspects of the account-service for all client group sizes

Assist eligibility changes, enrollments, changes and terminations

Processes COBRA documents

Provides billing and online portal assistance to clients

Assists with audits

Qualification

Benefits experienceComputer efficiencyWritten communicationTeamworkAttention to detailInitiative

Required

1+ years of related benefits experience

demonstrated computer efficiency

Teamwork – Supports everyone's efforts to succeed

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information

Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed

Demonstrates attention to detail

High school or equivalent