Sheridan College · 1 month ago
Enrollment Specialist/Receptionist
Sheridan College is a vital component in the community, located in historic Sheridan, WY. The Enrollment Specialist serves as the face of the college, supporting students, families, and community stakeholders while managing inquiries and appointments in a dynamic environment.
Higher Education
Responsibilities
Act as the ‘face’ of Sheridan College making sure all visitors feel welcome and supported
Greet students and visitors warmly and ascertain how to best support their needs
Maintaining positive student relationships by handling questions and concerns with speed, accuracy, and professionalism
Manage central phone system for all incoming phone calls
Provide accurate, valid, and complete information to students by utilizing the correct resources/tools required
Schedule appointments for Admissions, Advising, Testing, and Financial Aid when appropriate
Manage communication with Admissions, Advising, Testing, and Financial Aid regarding walk-in student needs
Other duties as assigned
Qualification
Required
Associates degree from an accredited institution required
Excellent customer service
Troubleshooting and problem solving
Positive communication – oral, written, and interpersonal
Excellent organization
Work independently with frequent interruptions
Get along well with others and work as an effective team member
Previous experience working with students in a college setting
Basic knowledge of college admission, advising, registration, and financial aid policies and procedures
Preferred
Bachelor's degree from an accredited institution preferred
Customer service experience preferred
Transcripts
Letter of Recommendation 1
Other Documents
Company
Sheridan College
Sitting at the base of the Bighorn Mountains, Sheridan College boasts one of the most state-of-the-art campuses in Wyoming.
Funding
Current Stage
Growth StageCompany data provided by crunchbase