BSH Home Appliances Corporation - North America · 1 week ago
EDC Partner, Gaggenau
Houston, TX
Full-time
Hybrid
Mid Level
$76K/yr - $101K/yr
3+ years expBSH Home Appliances Corporation is a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, committed to creating positive experiences for consumers. The EDC Partner will provide exceptional service to clients, focusing on Gaggenau product expertise, and will be responsible for cultivating business within the architecture and design community, managing events, and training staff.
Responsibilities
Provides exceptional service to meet the needs of the (Experience & Design Center) EDC clients and visitors with a focus on Gaggenau Product and Brand expertise
Meets with Gaggenau clients and provides solutions to their appliance specification needs and provides design guidance as needed in relation to the appliances in their projects
Creates detailed lists of appliances for clients based on their project needs and pairs the consumer with an appropriate retail dealer for purchasing
Drives outreach and cultivates business with the architecture and design community to create brand and product awareness working with the Gaggenau Trade Concierge Manager and EDC Team
Maintains Gaggenau showroom merchandising standards and works with EDC manager for current product assortments, service needs and visual standards
Leads all Gaggenau in-EDC trainings for co-workers, dealers, trade, BSH teams and developer projects
Creates training curriculums for the different sales channels following the practices of adult education learning, to be used in EDC and virtually
Guides the EDC Culinary staff on training needs and recipe development for hands-on training experiences
Assists in the execution of trade specific events to maintain and enhance product knowledge and market awareness to drive sales results
Prepares/delivers Gaggenau Brand and Product presentations for all levels of BSH and industry partners
Makes decisions for the planning, management, and execution of national-level programs, events, and meetings (e.g., builders, dealers, and professional trade organizations) at local EDC
Manages Gaggenau luxury partner opportunities and execution of luxury consumer programs/events at local EDC. Oversees programs end-to-end including identifying/securing luxury partners, run-of-event, budgets/vendors, hosting, and coordination with Mgr. EDC
Travel in market for cultivation of luxury partners’ development and act as brand ambassador at regional events and networking opportunities
Manages Gaggenau in-person EDC program/event websites and communications
When applicable for program, includes oversight of
Air travel
Hotel rooming list
Transportation at local EDC
Restaurants/entertainment at local EDC
Create/Implement Response Surveys/Reporting tracking on monthly sales appointments, training and event attendance and feedback
Maintains calendar of Gaggenau appointments, events, trainings
Identifies and manages Gaggenau-related vendors, contractors; administrative processes, Gaggenau EDC budget
Develops and manages Gaggenau processes for consumer and trade outreach utilizing CRM software; builds and maintains relationships with dealers
Creates and delivers EDC Gaggenau reporting and KPIs, based on lead generation, sales conversions, partner management
Support Trade and Sales Managers for training events in-stores or offsite locations as needed
Works in coordination with Mgr. EDC, to be sure all schedules and EDC resources are aligned
Other duties as assigned
Qualification
Required
Bachelor's degree
3-5 Years of Experience (Sales experience in a showroom setting)
3-5 Years of Experience (Adult learning /training)
3-5 Years of Experience (event management / community partnership creation)
Understand and apply standard levels learning measurement and evaluation
Understand and apply best practices of instructional knowledge principals and methods of adult education and presentation techniques
Must have solid knowledge of Gaggenau brand & products, as well as those of competitors
Education and/or strong career experience of spatial planning and kitchen design
Strong understanding of the industry's retail sales environment and operations of the business
Able to communicate effectively and present to small, medium, and large audiences
Have good facilitation and presentations skills and deliver training in an engaging fashion
Self-motivated and able to thrive in both a team and highly autonomous setting
Conduct oneself as a professional representative of a luxury brand with polish, energy, and enthusiasm
Excellent interpersonal skills, written, computer skills, and organizational skills
Direct working knowledge of the luxury household appliance industry
Direct working knowledge of the luxury design/build industry
Experience in event planning and execution
Use of CRM system, like Sales Force, basic Microsoft suite use- Excel, Word, PPT
Understand/create sales tracking and ability to define/measure KPIs
Must be able to drive locally and have an active driver's license in good standing with the DMV
May travel to other BSH locations / dealers as needed
Travel Percentage – 30%
Preferred
Certification (interior design /spatial planning)
3-5 Years of Experience (luxury sales/business development)
3-5 Years of Experience (spatial planning / interior architecture)
3-5 Years of Experience (Sales experience in a showroom setting)
CEU certification (or ability to be certified within first 6 mo of role)
Benefits
Medical, dental, vision, life insurance, short and long term disability benefits, employee assistance program (EAP), Healthcare and Dependent Care Flexible Spending Accounts (FSA), and Health Savings Account (HSA) participation starting on the first day of the calendar month following date of hire.
Wellness Plan that allows participating employees to earn lower medical care premiums.
401(k) Retirement Plan starting on the first day of the calendar month following 30 days of service. The plan provides a fully vested 100% employer match on the first 4% of compensation contributed and also includes an annual employer-funded profit sharing contribution dependent on company profitability.
Two weeks of paid vacation for all non-temporary status new hires below Director level positions. Vacation entitlement increases based on years of service with BSH.
Unlimited paid vacation for all Director and above level positions.
The greater of (a) 40 hours of paid sick leave or (b) state or local minimum requirements for paid leave (Non-Production Line).
40 hours of paid personal leave (Production Line).
12 days of paid holidays per year (max 8 hours paid per day).
Adoption Reimbursement Program, Perks at Work, and BSH Employee Purchase Program.
BSH provides ongoing product training, uniforms, computer tablet, cell phone and a company vehicle for eligible positions.
Company
BSH Home Appliances Corporation - North America
A Bosch Group company, BSH Home Appliances Corporation produces and markets small and major home appliances that are known across North America for their high-quality and superior innovation.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jesús Egido Roldán
Senior VP - CFO Region North America
Christy Mahlow
Digital Partnerships
Company data provided by crunchbase