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Strive Health · 3 weeks ago

Community Health Worker Engagement Specialist - Chicago, IL

Chicago, IL

Full-time

Hybrid

Entry, Mid Level

$24.25/hr - $28/hr

2+ years exp

Strive Health is dedicated to transforming the kidney care system through early identification and coordinated care. The Community Health Worker Engagement Specialist will connect underserved populations to care services, promote patient engagement, and build relationships with external providers to enhance health outcomes for patients with ESKD.

Health CareInformation TechnologyMedicalmHealth

No H1B

Responsibilities

Meet or exceed daily outreach expectations towards phone calls, connections, and patient engagements

Proactively outreach to both current and prospective patients via phone to educate them on the care services available to them and enroll them

Use creative strategies and campaigns to empathically engage patients in Strive’s care model

Face-to-face patient outreach which can include at home door knocking or at their clinic visits

Serves as a liaison between multiple service providers and assists with enrollment in services and community resources by delivering culturally competent care

Uses Knowledge of local resources to manage Social Determinant of Health needs

Administers health screening assessments (HRAs) to complete patient enrollment

Reviews patient’s EMR to identify potential barriers to care and unmet SDoH needs

Quickly builds rapport with patients and external providers

Identifies situations calling for mandatory reporting and carries out mandatory reporting requirements by state requirements

Other duties as assigned

Qualification

Community Health Worker CertificationPatient Enrollment ExperiencePhone Outreach ExperienceLocal ResourcesBasic Computer SkillsCommunication SkillsOrganizational SkillsCritical Thinking SkillsAttention to Detail

Required

2+ years combined of related education, experience, or certification in the community health space

Community Health Worker Certification or equivalent is required

1+ years experience in enrolling patients or customers into a health or care program or experience with promoting and selling services to end users

Efficient and reliable transportation, including an active driver's license, allowing for the ability to travel across an assigned region to meet patient needs. Locations may include offices, clinics, and patient homes

Experience with phone outreach

Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms

Preferred

Experience working in a multi-cultural setting

Experience working with patients with complex medical needs

Experience working for a Managed Care or Medicaid plan

Experience with kidney patients

Experience with translation lines and services

Basic computer skills

Benefits

Hybrid-Remote Flexibility – Work from home while fulfilling in-person needs at the office, clinic, or patient home visits.

Comprehensive Benefits – Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts.

Financial & Retirement Support – Competitive compensation with a performance-based discretionary bonus program, 401k with employer match, and financial wellness resources.

Time Off & Leave – Paid holidays, vacation time, sick time, and paid birthgiving, bonding, sabbatical, and living donor leaves.

Wellness & Growth – Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend.