System Search · 2 months ago
Commercial Lines Customer Service Representative
System Search, Inc. is seeking Customer Service Representatives with quick-learning abilities for positions in multiple South Carolina locations. The Customer Service Representative manages client relationships and assists with technical and complex insurance needs to ensure a high level of client retention.
EmploymentHuman ResourcesRecruitingStaffing Agency
Responsibilities
Assists Producers with generalist Book of Business
Processes Endorsements, Renewals, and Certificates of Insurance as well as marketing accounts to carriers
Serves as main point of contact for the client. Addresses client questions, provides guidance on appropriate coverage changes and/or contractual requirements, educates client on exclusions and exposures
Assists with the strategic design of insurance plans for clients with little to no supervision
Strategically assists in remarketing of renewals to ensure a high level of account retention
Stays abreast of industry information, new products, legislation, coverage and technology to continuously improve knowledge, performance and services to clients
Handles all Office Bills
Qualification
Required
Intermediate to advanced knowledge of insurance markets, products, services, insurance ratings, and underwriting procedures
Preferred
Commercial Lines experience preferred
Insurance Designations a plus
Company
System Search
System Search provides insurance policy research, lost policy searches, and claims/underwriting file retrieval services.
Funding
Current Stage
Early StageCompany data provided by crunchbase