ByteDance · 1 day ago
Insurance Operations Project Intern - Global Payment - 2026 Start (BS/MS)
Seattle, WA
Internship
Onsite
Intern
$33.25/hr - $33.25/hr
Start in 2026 WinterByteDance is a leading technology company known for its innovative products like TikTok. They are seeking a mission-driven and analytically-minded intern for the Global Payment team to improve core metrics and enhance user trust through data analysis and cross-functional collaboration.
ContentData MiningFoundational AIInternetSocial Media
Responsibilities
Analyze key performance indicators (KPIs) such as Adoption rate, Penetration rate, Claim Rate, Claim Resolution Time, Customer Trust Score, "Buy" Click Conversion Lift, and Seller Retention
Conduct A/B tests on the presentation of our protection services (e.g., messaging, badges, placement) and measure their direct impact on sales conversion and average order value
Analyze how the usage of our services correlates with seller health metrics (e.g., repeat business, store growth). Develop insights to help the Sales and Onboarding teams sell the growth benefits, not just the risk mitigation
Map the user journey to file a claim. Identify drop-off points and collaborate with Product and Engineering to streamline the process, turning a negative experience into a moment of delight and trust-building
Act as a central coordinator between Business, Product, Data Science, Risk, and Customer Service teams to drive metric improvement projects
Qualification
Required
Currently pursuing a Bachelor's or Master's degree in Business, Economics, Analytics, Operations, or a related field
Strong analytical and problem-solving skills; proficient in Excel and basic data analysis
Excellent communication and interpersonal skills, with a talent for coordinating between different teams
Intellectually curious, proactive, and passionate about using data to build customer trust
Preferred
Experience with SQL or a willingness to learn quickly
Interest in e-commerce, fintech, InsurTech, or trust and safety platforms
Benefits
Day one access to health insurance
Life insurance
Wellbeing benefits
10 paid holidays per year
Paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year)
Housing allowance
Company
ByteDance
ByteDance is a technology company that develops content creation platforms and services.
Founded in 2012
10001+ employees
H1B Sponsorship
ByteDance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1350)
2024 (1123)
2023 (775)
2022 (487)
2021 (417)
2020 (245)
Funding
Current Stage
Late StageTotal Funding
$9.8BKey Investors
Capital TodayG42Tiger Global Management
2025-11-20Secondary Market· $300M
2024-07-25Secondary Market
2023-03-14Secondary Market· $100M
Leadership Team
Jochen Bischoff
Head of Global Business Solutions - Africa
Matty Lin
General Manager, Global Business Solutions, KR
Recent News
Future Startup
2026-01-14
2026-01-13
Company data provided by crunchbase