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Commerce Bank · 22 hours ago

Network Ops Specialist I

Kansas City, MO

Full-time

Onsite

Mid Level

$24.05/hr - $27.60/hr

3+ years exp

Commerce Bank is committed to helping people find financial safety and success, and they are seeking a Network Ops Specialist I to monitor their Data Center and Network Production Environments. The role involves ensuring proper incident management, supporting daily tasks in the datacenter, and monitoring infrastructure components.

BankingFinanceFinancial Services

No H1B

Responsibilities

Ensure appropriate escalation and documentation of incidents

Provide backup to the Shift Manager and technical leadership in solving issues and support the daily tasks and accountabilities in the datacenter as assigned by the Shift Manager

Prepare and participate in a shift turnover process and discuss current and ongoing issues with the incoming shift

Manage and assist support vendors while they are on site follow documented procedures

Participate in I.T. recovery tests by performing documented recovery steps

Monitor the datacenter infrastructure components such as UPS, AC, generators, Fire Suppression Systems

Monitor and escalate issues with applications, computers, network, and security systems running in the datacenter environment

Perform other duties as assigned

Qualification

Data center monitoringApplication supportTechnical proceduresProblem ticketing systemsLarge-scale data center processesRelevant certificationsPositive interactionDesktop computer proficiencyMotivatedTeam managementCommunication skillsAttention to detailSelf-starter

Required

High School diploma or equivalent combination of education and experience required

3+ years of large-scale data center and application monitoring support experience required

Basic knowledge of monitoring software, problem ticketing systems, and data center environments with emphasis on application support skill sets

Basic understanding of large-scale data center emergency processes and procedures

Ability to cover all the functions performed in the data center

Ability to create and edit technical procedures

Basic team management and informal leadership skills to cover for Shift Manager

Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

Inquisitive, and strong team player with excellent verbal, and communication skills

Ability to interact with others in a close team environment in a positive manor. Support our culture and Core Values

Proficiency with desktop computer systems, communication devices, and related software

Must be eligible to work in the US without sponsorship now or in the future

Preferred

Relevant certifications such as: A+, Net+, Calix E5, CompTIA A+ preferred

Preferred knowledge of the following area(s): Microsoft Networking, MVS, JES2, VTAM, ISPF, SDSF, JAVA, Qbasic, SQL(Oracle 8i), TSO, HTML, Lucent Stinger, Lucent MRT, Calix C & E platforms, Redback and ALU7750, Citrix , CCNA, JNCIA-JUNOS, VCTA-NV, Microsoft Fundamentals