Attain Finance · 2 months ago
Consumer Loan Specialist
US-AL-Auburn
Full-time
Onsite
New Grad, Entry Level
$15.25/hr - $21.75/hrAttain Finance, through its brand Heights Finance, is a leading consumer credit lender with over 50 years of experience in providing financial solutions. The Consumer Loan Specialist role focuses on delivering exceptional customer service, driving sales growth, and managing customer relationships to help individuals secure financial products.
CreditFinancial ServicesLending
Responsibilities
Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism
Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell
Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings
Collaborate with customers on past-due accounts, offering solutions and working toward resolution
Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence
Follow all regulatory guidelines and company policies to protect customer information and company assets
Qualification
Required
A genuine desire to help others and provide top-tier service in every interaction
Confidence in promoting products and services that meet customer needs
Excellent verbal and written communication skills, with the ability to build rapport quickly
Ability to think on your feet and offer creative solutions to customer challenges
Willingness to learn new systems and processes in a dynamic environment
A collaborative spirit with a desire to contribute to team success
High School diploma or equivalent required; college coursework or degree is a plus
Preferred
Experience in customer service, sales, or consumer finance is preferred but not required
Benefits
Paid Time Off
Medical
Dental
Vision
401(K) program with company match
Employee Assistance Program
Emergency Relief Fund
Diversity and Inclusion Council
Tuition Reimbursement
Leadership Development Programs
Monthly Bonus Program
Company
Attain Finance
Attain Finance offers consumer credit lending and personal loan services through multiple brands in the U.S. and Canada.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$130MKey Investors
Citizens Bank
2025-09-30Debt Financing· $130M
Recent News
Lane Report | Kentucky Business & Economic News
2025-10-29
2025-10-20
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