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Amplity · 6 hours ago

Business Development Specialist - EST

Charlotte, NC

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Amplity is a full-service partner for biopharma companies, providing specialized medical and commercial services. The Business Development Specialist is responsible for engaging Health Care Professionals to promote client products and meet program objectives through effective communication and relationship management.

BiotechnologyPharmaceuticalService IndustrySmall and Medium Businesses

Responsibilities

Effectively and persuasively communicate with customers utilizing selling, listening and negotiation skills, proper terminology and approved messaging, and effectively using approved promotional aids. Interactions shall be Targets in regions that can include office staff, injectors and patients for the purpose of managing platform participation and ensuring they are maximizing the benefits of the loyalty platform

Manage daily call activity according to defined expectations with the purpose of influencing customers and increasing platform awareness

Profile and manage targeted list of accounts and provide value-added benefits to grow product and platform awareness

Create and implement business plans to achieve business goals

Maintain call productivity and metrics that are required by the program

Achieves quarterly client’s KPIs

On behalf of our client promote their product (s) via the telephone (outbound and/or inbound calls) by engaging assigned targets in in-depth discussions to achieve individual and company goals

Maintain thorough knowledge of Client product(s), program and all platforms

Verify and complete required data entry in Amplity/Client CRM systems, such as details of the target’s responses, call activity and any follow-through actions

Listen and respond appropriately to customer needs and questions within program timelines

Partner and collaborate with client field sales account managers and client sales managers to plan account coverage when required

Create and maintain a positive impression with client and clients’ customers

Prepare reports for management as needed

Fully comply with all laws, regulations and Amplity Policies, Code of Conduct, all privacy and data guidelines and relevant state and federal laws and regulations

Participate in teleconference and live (when required) National, regional and district meetings and training sessions and represent client at National and/or local conventions when applicable

Other projects assigned

Qualification

Business DevelopmentSales ExperienceCommunication SkillsMicrosoft OfficeCustomer Relationship ManagementNegotiation SkillsInterpersonal SkillsOrganizational SkillsTeamworkAttention to Detail

Required

Bachelor's degree from an accredited institution required

A minimum of 2+ years of relevant business or sales experience

Flexibility to cover multiple time zones

Ability to travel to office sites if needed

Willingness to cover all time zones if needed

Successfully pass all required Amplity and client training

Excellent technical skills with Microsoft office and other programs as needed

Excellent verbal, written and interpersonal communication skills

Clear, articulate and grammatically sound speech, professional demeanor and excellent phone manner and communication skills

Strong focus on providing customers with superior support and service

Ability to learn, understand and communicate complex information over the telephone

Strong rapport building skills and active listening skills

Excellent selling, closing, persuasion and presentation skills

The ability to display high levels of initiative, effort and commitment successfully complete projects and assignments

Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge

Must be self-motivated and disciplined

Good organizational and planning skills, strong attention to detail and accuracy

Ability to work independently and as a team member

Flexibility and ability to handle multiple tasks simultaneously

Must be able to deal with people at all levels inside and outside of the company

Demonstrated technical aptitude and working proficiency in Microsoft Word, Excel, and Outlook

Must be able to successfully complete Amplity and client training in its entirety (home study and live training) and meet all training expectations to proceed to servicing client's customers within the parameters of the program

Must be able to participate in teleconference and live National, regional and district meetings and training sessions and represent client at National and/or local conventions when requested

Must be able to drive to and around customer offices within the assigned region, during field sales activities, and hold a valid driver's license with safe driving record

Could include some regional air travel