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YMCA of the Rockies · 1 month ago

Audio/Visual Assistant Manager

Estes Park, CO

Full-time

Onsite

Mid Level

$19/hr - $21/hr

YMCA of the Rockies is committed to providing extraordinary mission-based experiences, and they are seeking an Audio/Visual Assistant Manager to oversee the delivery and operation of audio-visual equipment in various meeting spaces. This role involves managing team members, ensuring quality setups, and providing excellent guest service during events.

CommunitiesHospitalityNon Profit

Responsibilities

Oversee audiovisual equipment: maintain inventory, operating, repairing, troubleshooting, programming, and testing

Work effectively with supervisors to organize daily workflow, verifying information with YMCA Conference Coordinators and/or group leaders

Use software and various spreadsheet applications applicable to the department

Serve as Front of House Engineer and event technician, including all components of live sound reinforcement: EQ, effects, house mix, monitor mix, soundcheck, and live performance

Provide attention to detail and organization to ensure timeliness, accuracy, and quality in all set-ups

Operate and set programmable lighting systems; position auditorium theatrical lights

Executes precise event orders including meeting room setup and audio/visual equipment

Demonstrates solid leadership abilities to effectively train, manage, motivate, and mentor a diverse team

Maintains the cleanliness of meeting rooms during AV setups and the care of all equipment. Exhibits superior guest service abilities through clear, professional and friendly interactions with all guests and staff. Communication must be strong

Assures the quality of all completed work, holds staff accountable to uphold established standards, and administers appropriate discipline when necessary

Take inventory once a year

Possess stamina for strenuous work load with the ability to lift all Audio/Visual equipment

Resolve guest issues with professionalism and tact

Provide office reception as needed, including radio dispatch and interdepartmental communication via phone, radio, and email

Work rotating shifts – early mornings or late nights, weekends, and holidays

Keep YMCA vehicles clean and orderly, and monitor maintenance schedule

Identify and report any potential problems or safety hazards

Ensure cleanliness of AV office, all meeting spaces, and restrooms associated with space

Assist in delivery, set up, and breakdown of all events as needed

Manage or assist with special AV and CSS projects. Includes working with other departments for audio/visual needs and upgrades

Keep up to date on advancements to equipment and practices in the industry

Identify gaps in services and equipment, and present practical solutions to fill or cover these gaps

All other duties as assigned

Keep up to date on advancements to equipment and practices in the industry

Practice proper equipment rigging in order to mitigate any safety concerns

Ability to troubleshoot problems under pressure and in stressful situations

Ability to 'Speak the AV language' with vendors in order to maintain expensive equipment in the YMCA meeting spaces

Assist in consultations with groups/clients to adequately serve their AV needs

Qualification

Audio/Visual technologyLive sound reinforcementLighting systems operationCustomer serviceTeam leadershipBilingualMusical aptitudeAttention to detail

Required

Knowledge of audio, video, and lighting technology

Willingness and ability to learn new skills about the job

Possess a valid, USA state-issued driver's license, an acceptable driving record, and comply with YMCA driving rules to be approved to operate YMCA vehicles

Able to speak and write in English

Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility, and Faith in all functions

Uphold the YMCA of the Rockies Mission, policies, and programs

Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional

Support the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff

Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community

Must meet acceptable criminal background check standards

Ability to troubleshoot problems under pressure and in stressful situations

Ability to 'Speak the AV language' with vendors in order to maintain expensive equipment in the YMCA meeting spaces